Dean Team Subaru Volkswagen

Quality My husband and I just purchased a 2016 Subaru Forester from Carl. He was very knowledgeable in answering all of our questions and was not pressuring. My husband and I just purchased a 2016 Subaru Forester from Carl. He was very knowledgeable in answering all of our questions and was not pressuring. A very pleasant person to do business with. More

First time (clueless) leasers We saw a lease special for the TIguan online, and it perked our interested. When we arrived, we were greeted by several people, all eager to help. The We saw a lease special for the TIguan online, and it perked our interested. When we arrived, we were greeted by several people, all eager to help. They showed us a few different year/models of the TIguan, and were SO knowledgable about the car, the differences between models/prices. We never felt like they were trying to upsell us- they asked questions to help fit us in the best car within our budget. We had never leased before, and had a lot of questions. Richard and Scott walked us through each step, and made the process more simple than we could have imagined. They presented us with the different lease options and prices, and helped us decide what would work best for us. Very helpful, very knowledgeable, and an all around pleasant experience! And we love our car! More

Instant gratification! Mark McNulty made us feel at ease as we chose between the Forester and the Outback. We test drove both vehicles and Mark was well versed with both veh Mark McNulty made us feel at ease as we chose between the Forester and the Outback. We test drove both vehicles and Mark was well versed with both vehicles to answer our questions. We chose the Outback that was inside on display and the staff immediately went to work getting the vehicle ready so we were able to drive it home same day! We made the right choice for our needs and Mark handled our purchase most efficiently. More

Great service, Just bought my first Subaru from Dean Team Ballwin. Dean Team works harder for my business than other Subaru dealer in the midwest. I would definatel Just bought my first Subaru from Dean Team Ballwin. Dean Team works harder for my business than other Subaru dealer in the midwest. I would definately recommend this dealership to others. Thank you Dean Team and Mark and John for your professionalism and excellent service. More

Great customer service Wes went out of his way to to accommodate my needs on my recent purchase in terms of price and followup to take care of a few items. Wes went out of his way to to accommodate my needs on my recent purchase in terms of price and followup to take care of a few items. More

Easy and Hassle Free My experience with Carl Schaeffer and the Dean Team was easy and efficient. Prior to visiting I had found a car I was interested in and sent a request My experience with Carl Schaeffer and the Dean Team was easy and efficient. Prior to visiting I had found a car I was interested in and sent a request to get the pricing information. Carl responded quickly via email and contacted me by phone to go over the cars he had in stock that matched my criteria. I have to say Carl was very personable and friendly through the whole process. We were also able to negotiate a good price, as well as get approval for the loan the same day. On the day of pickup of the car I was done in less than 45 minutes. Great experience and would recommend Carl to anyone. More

Nice people, Good service and No pressure I bought my first Subaru from Carl many years ago and just bought another from him. Carl is always helpful and very patient. He tries to make the buyi I bought my first Subaru from Carl many years ago and just bought another from him. Carl is always helpful and very patient. He tries to make the buying process as easy and pleasant as possible. More