Dean Team Subaru Volkswagen

2nd purchase from this dealer That speaks for itself! From sales to service is like being with friends. No pressure or hassles. Seems their only goal is to make me the customer hap That speaks for itself! From sales to service is like being with friends. No pressure or hassles. Seems their only goal is to make me the customer happy. Highly recommended. More

Terrific experienc I had a great experience. I got a 2014 bug. They got exactly what I wanted and even got the price down. Carl Schafer was great. I could not have a I had a great experience. I got a 2014 bug. They got exactly what I wanted and even got the price down. Carl Schafer was great. I could not have asked for a better sales men. If you ever need help in the service department ask for Annie Thompson she is wonderful too. More

Great experience John Ostlund was great to deal with. I feel he helped us get the best price he could. The car seam to be good so far. John Ostlund was great to deal with. I feel he helped us get the best price he could. The car seam to be good so far. More

Great experience. I came to see what they had. I did not expect to be buying a car on my first visit. I wanted a great a great car at a great price and they really wo I came to see what they had. I did not expect to be buying a car on my first visit. I wanted a great a great car at a great price and they really worked with me. They listened to what I wanted and made it work in my budget. More

Good Experience It was nice to come away from a car buying experience feeling good about the the experience. Scott was honest and upfront through the entire experi It was nice to come away from a car buying experience feeling good about the the experience. Scott was honest and upfront through the entire experience. He was patient with me as I took my time to make a decision on the vehicle. I would definitely go back to The Dean Team again in the future. More

Did the right thing! My wife and I purchased a used 2010 from Dean's Volkswagen. Four weeks later the car developed an unusual defect with the drivers door. Phillip Dean c My wife and I purchased a used 2010 from Dean's Volkswagen. Four weeks later the car developed an unusual defect with the drivers door. Phillip Dean called Volkswagen Inc. about the defect and Volkswagen agreed to cover the problem 100% which required the door be replaced and painted. Expected repair time was 3 weeks and Phillip loaned us a car to use during the repair. Volkswagen Inc. had trouble getting the parts and 3 weeks was going to 6 weeks or longer. This really was a special case and I do not think every case would be done the same but Phillip allowed us to trade the car at no loss for another car. We still chose a Volkswagen but a newer model and paid the difference. Phillip did this because it was the right thing to do in this special case. More

!!!Great!!!!! Purchasing a vehicle is a great big... huge deal for me! Scott helped with my decision by showing the pro's and the cons. He was not just throwing m Purchasing a vehicle is a great big... huge deal for me! Scott helped with my decision by showing the pro's and the cons. He was not just throwing me a sales pitch. He was very patient with me while thinking about the whole process I never once felt pressured or misled the whole time making my decision. He is very professional and has great communication skills. I have been to dealerships where the communication between the salesman and myself was not good and I never once felt like this with Scott. I will definitely go back to Dean Team Ballwin to purchase another vehicle when I am ready, and dealing with Scott made me feel this way. Lets just say, "he made a painful process for me ... not so bad after all. Thank you Scott!!!! Your assistance is appreciated and I will refer my family and friends to you.!!! More

Patient, knowledgeable and funny We visited the Dean Team because we were referred by a friend. Our salesperson Scot Jones was a completely different type of salesman than we were use We visited the Dean Team because we were referred by a friend. Our salesperson Scot Jones was a completely different type of salesman than we were used to. He came highly recommended and exceeded our expectations in a wonderful way. He took the time to help us decide what vehicle would best fit our needs as well as our budget, and the vehicle he recommended was the perfect fit. There was no pressure at all and it was an absolute pleasure working with him. Scot kept us laughing from the moment we met him until we left. I highly recommend Scot and the Dean Team to anyone who wants a great car buying experience! More

Fantastic buying experience! Worked with Tony Wright, and couldn't have found a more professional person to deal with. Always friendly and more than willing to go the extra mile t Worked with Tony Wright, and couldn't have found a more professional person to deal with. Always friendly and more than willing to go the extra mile to help someone understand the auto buying process. Took time to fully explain all the operations of our Forester, which helped greatly. We look forward to purchasing more vehicles from The Dean Team. More

Terrific Car Buying Experience! I first met with Tony Wright in Spring of 2014 when I was considering purchasing a Subaru. I decided to delay my purchase, but Tony kept in contact w I first met with Tony Wright in Spring of 2014 when I was considering purchasing a Subaru. I decided to delay my purchase, but Tony kept in contact with me throughout the next year. He was never pushy or bothersome but did a very good job of making sure his dealership remained on my radar screen so when I was ready I would purchase my car from them. His strategy paid off! When I pulled up in front of the building and got out of the car, Tony came out and greeted me by name. I couldn't believe he could remember me from almost 1 1/2 years earlier! He said he never forgets a face or a car. Tony knew from his previous dealings with me that I didn't care to waste time. We very quickly agreed on a price for the new car and my trade-in. Although they didn't have the car I wanted on the lot, Tony said it was no problem and that he would track one down from another dealer. In a week I was notified that my car was on the way and went to pick it up the following week. Tony is extremely knowledgeable, patient, and considerate of your time and money. He made it a very pleasant car buying experience and I would definitely recommend him to others. And did I mention that I LOVE the new car? Thanks for your assistance! More