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Del Toyota

Thorndale, PA

4.7
6,781 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,781 reviews

November 26, 2019

New Car Shopping Ben was fantastic and made this an easy process. I also appreciate Sean staying late so we could sign the paperwork and take the vehicle home right a More

by ERNPAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Nov 26, 2019 -

Del Toyota responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Ben, Sean and Angel assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 26, 2019

Wonderful From the moment I inquired about buying a car, the customer service was fantastic. I felt listened to, and respected... which is different than other More

by K. Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 25, 2019

Absolutely the best! Top notch customer service and care. Grady was a pleasure to deal with, as was the rest of the team at Del Toyota. Kimberly was also very helpful in educating me on my new vehicles techn More

by nickavazquez
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grady Oren, Kimberly Smith
Nov 26, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 25, 2019

Very nice Very very nice good service I like tell my friends your service very good very good Daniel Juarez give very good job help us good person More

by MANJITLEHAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Del Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 25, 2019

Quick and easy For it being my first time in a car buying experience it didn't take long nor were there any hardships in setting up a deal More

by CHEWJERRY14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Demsky
Nov 25, 2019 -

Del Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 24, 2019

Great people. Great service. Great people great service . My car is running better then ever. Everyone is professional and easy to work with. Great wait area. Easy to get to More

by Downingtown.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Nov 25, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 24, 2019

Great salesman, Martin, and great car and price My million questions and concerns were all addressed and a few test drives were taken. There was some waiting involved at times so you may want to av More

by Margie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Nov 25, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 24, 2019

Pretty good It was a nice visit. Miguel Pichardo was a lot of hep on picking our new car and gave good pointers on which direction to go since we were stuck betwe More

by LUIS_CORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 24, 2019

Ok service After bringing your car multiple times for the initial issue, it will eventually get fixed after at least the 5th time taking it. Just dont get Pat as More

by Donotreply
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In Service...Pat, Matt, Jack, Josh, Al Demsky, Mike Naegele
Nov 24, 2019 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 23, 2019

Experienced Staff, Non Pushy, and Friendly Mr. Abbie and the Toyota Team made my experience of buying my first new car (RAV4 ) a great one! The team is very informative, clear, and experienced More

by SOKMAUREENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Abbie Hamid
Nov 24, 2019 -

Del Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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