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Del Toyota

Thorndale, PA

4.7
6,781 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,781 reviews

November 23, 2019

Perfect experience! The folks at Del Toyota were so great! Derek was super prompt with communication and always answered all of our questions. We were in and out is less More

by alexandramclarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Thrailkill
Nov 24, 2019 -

Del Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 23, 2019

Buying my 2019 Rav4 I have been dealing with this group of people for years will not ever go anywhere else. All of these gentlemen work with you and explain everything to More

by OUTDOORSYGIRL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Nov 24, 2019 -

Del Toyota responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 22, 2019

Experiencia de compra Excelente servicio y los empleados muy atentos y amables, tratan a uno como familia. Me comuniqué con Daniel Juárez y le envié mi información y cuando More

by maricelyqs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2019 -

Del Toyota responded

Gracias por sus comentarios. Sinceramente, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 21, 2019

4Runner Repair Jack was very helpful. If I have anything that could have been better, would be that Jack or someone in the service department could have offered me s More

by Head
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in service department.
Nov 21, 2019 -

Del Toyota responded

Thank you for the feedback! We appreciate hearing all the comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 21, 2019

Almost good enough I recently bought four new tires at Del and after the experience which did not go real well I wrote a report that was not very favorable. Unfortunate More

by rzellers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t not the name
Nov 22, 2019 -

Del Toyota responded

We appreciate you sharing your experience with Del Toyota. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 21, 2019

Professional and courteous sales and finance team Awesome experience ! Algarne was awesome explaining and working with me for appointment. Martin took no time to show me vehicle and explain features a More

by MSTURBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Algearne Bookman, Ken Tran
Nov 21, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 20, 2019

Professional and proficient I rated this interaction withDel Toyota to be high quality and I do plan to continue. The people doing the work have always treated me respectfully. T More

by HELLBERG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Nov 20, 2019 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 20, 2019

Amazing experience The whole team at Del Toyota is very professional and welcoming. Took care of all our needs during stressful time of vehicle shopping. We are so happy More

by VJARYI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Thrailkill
Nov 21, 2019 -

Del Toyota responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, welcoming, and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 20, 2019

Great experience working with everyone involved on the purchase of my car from the salesman, general sales manager, finance and customer service representative explai More

by JDWHITE705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis
Nov 20, 2019 -

Del Toyota responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 19, 2019

State inspection Fast friendly service. Comfortable waiting room. What more can I say. Very happy with every one in the service area ac nd cashiers. Will be back. More

by BEACHSTUDIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure, Mike Naegele
Nov 19, 2019 -

Del Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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