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Del Toyota

Thorndale, PA

4.7
6,840 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,840 reviews

June 05, 2019

Service work Brent did an excellent job on my truck. He explained in great detail all that was needed and how the work would be performed. He even finished the w More

by Rsiegf01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Murray
Jun 06, 2019 -

Del Toyota responded

Thanks for your outstanding feedback! I'm very happy to hear that Brent was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 05, 2019

Remarkable service The car salesman was polite, honest and straightforward. It was the first experience for my brother and he felt respected and guided in the right dire More

by PEGGYSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Amr Rizk
Jun 06, 2019 -

Del Toyota responded

It is great to know that we were able to provide you and your brother with a pleasant time purchasing his new car. I'll be sure to share your compliments. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 05, 2019

Great to work with! Antonio was a true professional. He was prompt at getting back to me with any questions I had. He also made the process super easy. More

by NOELB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty
Jun 05, 2019 -

Del Toyota responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 04, 2019

New 2019 Tacoma We’ve been looking for a new truck, went to our usual dealer early one morning and left without a new vehicle. We didn’t walk into Del Toyota expectin More

by cscott624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Jun 04, 2019 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 04, 2019

Blessed!! If you are looking to purchase a car this is definitely the place. No judgement, multiple payment options, low monthly payments, and great people who More

by Motherof5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amr Rizk
Jun 04, 2019 -

Del Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 04, 2019

Trade in for new cae I had a great experience at Thorndale Del Toyota. Angel and Rizk are amazing. They were very polite and listened to my needs and helped me out to the More

by SAMMYJENN76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ginter was very polite and helped me learn the new features on my car, Amr Rizk
Jun 05, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 04, 2019

You guys are all awesome!!!!! Everyone went above and beyond to make this experience quick and easy. They stopped at no bounds to get us what we wanted and needed for our family. More

by Swismer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Abbattista
Jun 05, 2019 -

Del Toyota responded

At Del Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 04, 2019

amazing service Adrian was amazing , we didn't think we can buy a car with our credit situation but Adrian and his finance team made everything possible so we drove o More

by Carlos T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : adrian Sirbu
Jun 04, 2019 -

Del Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Adrian and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 04, 2019

Best TOYOTA service in area I drive out to Del for service from West Chester because this dealership is best in service, price and ease of scheduling appointment times. Low turno More

by ANNEDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat in Service
Jun 05, 2019 -

Del Toyota responded

Anne, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 03, 2019

Good pricing Not only was the price good . in fact also the service is excellent the dealership is modern the people are nice and it was a pleasure to stay there f More

by Done 6319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Christman
Jun 04, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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