Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Del Toyota
Thorndale, PA
6,796 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,796 reviews
November 05, 2018
Great friendly service Everyone at Del Toyota was very accommodating. Will continue to make the trip there just to deal with the friendly staff. Ed went above and beyond to Everyone at Del Toyota was very accommodating. Will continue to make the trip there just to deal with the friendly staff. Ed went above and beyond to make sure I was happy and satisfied with my purchase. More
by Najohnston09
Employees Worked With
Heather, Angel Lewis, Ed Pollock
November 05, 2018
Relentless My husband and I came in with low expectations of going home with a new vehicle because of our finical situation but Del Toyota did everything possibl My husband and I came in with low expectations of going home with a new vehicle because of our finical situation but Del Toyota did everything possible to get us in something we would be happy with and made sense for our family. More
by FITZPATRICKAITLYN
Verified CustomerEmployees Worked With
Ken Tran, Ed Pollock
November 04, 2018
Super professional service All sales team members from sales to financial and services are all very professional and friendly. Especially the sales man who is very patient and All sales team members from sales to financial and services are all very professional and friendly. Especially the sales man who is very patient and professional. More
by XUADAM
Employees Worked With
Mr Tran, Connor Beal
November 04, 2018
Very professional and very comfortable Everybody was very professional and the waiting room was very comfortable. I also was in and out very quickly. All the staff was knowledgeable and co Everybody was very professional and the waiting room was very comfortable. I also was in and out very quickly. All the staff was knowledgeable and considerate. More
by SHILOHSHAN
Employees Worked With
Mike Naegele
November 03, 2018
Best Dealership Experience Jack and his team are amazing. As soon as we walked in the door we were treated well. Steve was great and knew exactly what we wanted by just asking 2 Jack and his team are amazing. As soon as we walked in the door we were treated well. Steve was great and knew exactly what we wanted by just asking 2 questions. Then Steve pulled up out perfect SUV we have been looking for. The team worked with us to make the buying experience pleasant and quicker than I thought! My husband and I both agree we will be going back when we need another car. Thank You! More
by Allison
November 02, 2018
VERY PLEASANT EXPERIENCE I want to commend Jared Bell for his outstanding customer service with respect to my new purchase (2019 Avalon Touring). He kept me apprised of every I want to commend Jared Bell for his outstanding customer service with respect to my new purchase (2019 Avalon Touring). He kept me apprised of every aspect of the sale process. Although there was a delay with the shipping of this vehicle, he called/texted me almost everyday in order that I know he was working on getting my new vehicle; it was ordered directly from the Toyota manufacturer. I really appreciated his diligence with regard to keeping me in the loop the whole time. It should be noted that Jared was very knowledgeable about the Toyota automobiles and never pressured me into getting anything else other than what I wanted. Needless to say, I’m very satisfied with my purchase, and recommend that customers talk to Jared when considering buying a new/used vehicle. Also, I want to thank General Manager Jimmy Lopez for his diligence at getting me the best finance rate; Mory for staying on top of shipping situation; Joe B. for walking me through all the many features; and Angel for her technical knowledge and assistance. This was a really AWESOME experience!!! Thank you all!!! More
by O.G. BMORE
Employees Worked With
Other Employees :
All the new car sales managers., Jared "The Champ" Bell
November 02, 2018
Amazing customer service Marty and Pat and Jim were amazing. They made the entire process very easy to understand and also kept my 5 year old happy with coloring books, popcor Marty and Pat and Jim were amazing. They made the entire process very easy to understand and also kept my 5 year old happy with coloring books, popcorn, movies and chalk! I highly recommend you use them to get your next vehicle! We sure will!! More
by Drumbeast (or chicken beast)
November 02, 2018
Awesome experience ! Wow, what a dealership. Del Toyota truly rewrites the book on great customer service. Started with the sales consultant Ben. Ben is the best. Made by Wow, what a dealership. Del Toyota truly rewrites the book on great customer service. Started with the sales consultant Ben. Ben is the best. Made by buying experience more than pleasant. From Nicki the internet consultant, Ben who made it all happen to the finance dude and finally the tech guy who made sure my phone was hooked up to the vehicles blue tooth before I drove away. Well done. Five stars are not enough. I drove an hour and a half to this dealership to purchase my SUV. I would recommend anyone locally or afar like myself to Del Toyota. Well done. Thank you Del Toyota, thank you Ben ! More
by TIMCMCKENNA
November 02, 2018
Please experience and nice waiting area My experience with Del Toyota Service has been very good so far. I just ended my 2 year new car covered maintenance warranty so I hope to continue to My experience with Del Toyota Service has been very good so far. I just ended my 2 year new car covered maintenance warranty so I hope to continue to get great service at a fair price going forward. Dan More
by ToyotaDan
Employees Worked With
I don't remember
November 01, 2018
Great services The sales team and service were great. I would recommend Del Toyota. For both. Nick was extremely helpful in me choosing the right car for me. The sales team and service were great. I would recommend Del Toyota. For both. Nick was extremely helpful in me choosing the right car for me. More
by ALLYSONJO04
Employees Worked With
Nick Abbattista
