Back

Del Toyota

Thorndale, PA

4.7
6,794 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
Contact Dealership

2945 E Lincoln Hwy

Thorndale, PA

19372

Directions

By Type

Showing 6,794 reviews

October 26, 2018

My car buying experience I was extremely impressed by your sales team from start to finish. They were knowledgeable, low pressure, fair price, friendly and the training I rece More

by Satified buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared "The Champ" Bell, Joe Barber
Oct 29, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2018

People are great, operational process needs Improvement I had a few bobbles with scheduling and a loaner car that should not have happened. Overall the quality of the work is excellent but I suggest that th More

by REEDAP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Oct 29, 2018 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2018

Efficient and professional. Jerry in service is always very thoughtful, honest, helpful and professional. I've never had a problem. Estimates for service work are always accurate More

by TATUMT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson, Ed Torres
Oct 29, 2018 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2018

Wonderful everyone was pleasant Al was great...a great people person...actually everyone that took care of me there treated me with kindness...and the overall expierence was wonderfu More

by Lori1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Al Demsky, Joe Barber
Oct 29, 2018 -

Del Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2018

A pleasure to do business.never had a better experience. Easy process no pressure,people went above board. To help and get through the paperwork in a timely fashion. They have my loyalty as a customer. More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Joe Barber
Oct 29, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2018

Awesome would highly recommend your dealership I was amazed at the speed of the process. Other dealers jerk you around for hours on pricing. Your team was very fair on trade value and pricing . I w More

by Abtruck123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Bauer, Connor Christman, Joe Barber
Oct 29, 2018 -

Del Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 24, 2018

Leased 2 new Toyotas. Traded in 2 toyotas We have been coming to Del Toyota for 15 years for our vehicle purchases / leases. Abbie has always been our salesman. We have had great customer serv More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Abbie Hamid
Oct 24, 2018 -

Del Toyota responded

Thank you for the five-star rating, Diane! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 23, 2018

Great dealership Del toyota is an overall great dealership. First time financing a car and they got me approved. It was a very enjoyful experience. It was also a rathe More

by 16DECKERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Don Romanek
Oct 23, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 22, 2018

Service center I only had my car for a few days and wondered why my one tire keeping losing air. Scheduled for service, went in and with an hour found out I had a na More

by CCHRESTOTHOLOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I'm horrible with names
Oct 23, 2018 -

Del Toyota responded

CCHRESTOTHOLOS, we are so glad we could take care of all of your needs at Del Toyota. Thank you for giving this feedback; we will be sure to share it with the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 22, 2018

Great experience from start to finish Searching, and ultimately buying a car from del Toyota was a great experience from start to finish. I was greated by Ed at the door to see if I need More

by dmdaly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Ed Pollock
Oct 23, 2018 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

...
595
...