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Del Toyota

Thorndale, PA

4.7
6,783 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,783 reviews

September 15, 2018

Very courteous Connor B made buying a vehicle quick and smooth. Very polite and willing to answer any questions you may have. Whole process took 20-25 minutes. More

by AN93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Beal
Sep 17, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 14, 2018

They made financing a car a breeze! I’ve dealt with quite a few car dealerships over the years and I must say, Del Toyota has been the best experience I’ve had to date! Staff was amazin More

by MALyro8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Monica Donnelly
Sep 17, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thanks for making the long drive out to see us! If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 14, 2018

Smooth Purchase I purchased a used 2016 CR-V and the process was straightforward and overall enjoyable. The team was very friendly and helped me meet the price point More

by Ambush88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Ed Pollock
Sep 17, 2018 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 14, 2018

Repeat customer I’ve purchased 5 vehicles in as many years from the folks at Del Toyota. And my most recent car buying experience was no different. It was an overal More

by JM789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentelman in finance who completed my paperwork (name escapes me at the moment) - he was very helpful and respectful of my time (got me through the process very quickly), Don Romanek
Sep 17, 2018 -

Del Toyota responded

Thank you so much, JM789]! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. We hope to see you again soon! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 13, 2018

New Toyota Tacoma needed I live in rural PA and decided that I needed a 4x4 to handle getting to and from work. Fortunately my auto buyers program sent me to Del Toyota. M More

by JDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Ben Gomez, Brittany Mcdaniel
Sep 13, 2018 -

Del Toyota responded

Thank you for the wonderful review and for traveling to Del Toyota from quite a distance, we appreciate your business. Thank you again for your kind words and FANTASTIC review! Please feel free to reach out if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 12, 2018

Completely Outstanding Experience The sales person, Steve Heinz was easy to talk to, communication was fantastic, the entire staff were at DEL were fantastic and never have I felt this More

by Dlbieber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Sep 13, 2018 -

Del Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 12, 2018

Leasing a Toyota Leasing my Camry from Del Toyota was a pleasant experience. We were able to come to a fair agreement for price. Explanations of different models wer More

by JudyCos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Thanks again for your great recommendation! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 11, 2018

20,000 mike service Friendly and efficient service. Service personnel are very professional and do a great job explaining what service was completed and recommending wha More

by LISAMHILLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Sep 13, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 11, 2018

No pressure sales environment I went to Del Toyota after visiting multiple dealaerships. Within 15 minutes we had a deal worked out that was miles ahead of any other offers. My sal More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 11, 2018

20K check and inspection Excellent and quick service. Love that I can schedule my appointment and the time of my appointment is met. Waiting area is also clean and welcoming. More

by AMEXTEX
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 13, 2018 -

Del Toyota responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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