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Del Toyota

Thorndale, PA

4.7
6,781 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,781 reviews

August 27, 2018

Out of State Registration Pitfalls This dealer experienced considerable delay --- 3. 5 hours --- to process an out of state vehicle registration. If I had been told beforehand to bring More

by anon9899
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Nikki Dougherty, Monica Donnelly , Ken Tran
Aug 28, 2018 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 27, 2018

Exceptional service starting with Martin Fussleman This dealership worked with me on a strict budget for a work vehicle. I was told by other dealers that they couldn't make my situation work and Martin More

by MIKERISTAINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres
Aug 28, 2018 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 27, 2018

Excellent! I bought a Prius from Del Toyota recently. When I visited the dealership, I just wanted to have a test drive and get a quote. The salesman, manager an More

by EricZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Nick Abbattista
Aug 28, 2018 -

Del Toyota responded

Hi Eric! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 27, 2018

Great customer service This is my our fourth vehicle purchase from Del TOYOTA Steve Heinze has always worked to get us the vehicle we want and the price we want pay Steve More

by Tacoma steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Aug 28, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 26, 2018

Great experience We had a pleasant experience at Del Toyota. Martin worked very hard to get us a great deal and Angel was very helpful setting up our new vehicle. More

by Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Aug 28, 2018 -

Del Toyota responded

Thank you so much for taking the time to leave us this positive review, Mac! We couldn’t do it without you! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 26, 2018

Prius four Excellent service with detailed knowledge of products. I would recommend to my friends but clearly communicate about rebate when you negotiate price w More

by NAGARJUNREDDY43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared "The Champ" Bell
Aug 28, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 26, 2018

Great Experience! This is the second vehicle I've financed/leased from Del Toyota. Daniel was a pleasure to work with during the selection process, Jim was thorough dur More

by jdhouck961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Aug 28, 2018 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 26, 2018

Very patient and polite I i gave the dealership a 5 star because the people there are very patient. I did not know anything about buying a car and they explained everything t More

by GIOVANNIMONTES29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
Aug 28, 2018 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Derek was able to provide an efficient and overall positive experience. We look forward to seeing you again! Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 25, 2018

Trade in, bought new suv I had a great experience working with Magic, he helped me with the vehicle I wanted and we took it for a test drive, fell in love with it and then it More

by Roblc77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Tyree "Majik" Allison
Aug 28, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 25, 2018

Replaced my 2013 CAMRY i WAS ABLE TO NEGOTIATE A DEAL WHICH IS FINANCIALLY DOABLE FOR ME. DEREK WORKED WITH ME TO GET A PAYMENT PLAN i AM COMFORTABLE WITH. i LOVE THE SAFET More

by CABOTCOVE70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Mcdaniel, Derek Thrailkill, Mike Naegele, Ken Tran
Aug 28, 2018 -

Del Toyota responded

We're pleased to hear that our team could get you into a safe new car and that everything went very smoothly. We hope to see you again in the future! Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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