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Del Toyota

Thorndale, PA

4.7
6,793 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,793 reviews

June 24, 2018

Salesman was a liar Risk lied and screwed us. Should have left and gone to another dealer. I had bought three cars from you with good experiences. He lied about the val More

by STEVESS427
Recommend Dealer
No
Employees Worked With
Amr Rizk
Jul 12, 2018 -

Del Toyota responded

We’ve received your comments and are reviewing them with our team. Please contact us directly if you’d like to discuss your concerns further. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 24, 2018

Will come back again We were coming to the end of the lease of our 2016 Tacoma Sport. Josh and Ed gave us a deal on a 2018 Tacoma Sport we could not refuse. We love our More

by EUGENEWINTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 23, 2018

Personable professional service Every step of the way, this was a painless and actually a pleasurable car-buying experience. Everyone from the initial phone call (Cheryl and Nicole), More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Cheryl Reihl, Nick Abbattista
Jul 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 23, 2018

Excellent car buying experience !!! None of the usual dealership waiting games today. Cut a great deal and was on my way in a few hours, ending a very long and stressful search with abo More

by Suky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jul 12, 2018 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 23, 2018

Excellent from start to finish!!!!! I was totally unsure of driving out with a band new car... based on my credit history. So, because I was tempted by the flyer I received in the mail More

by 9Mykuddles@99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Jared "The Champ" Bell
Jul 12, 2018 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 22, 2018

Always thousands of dollars in recommendations It always seems like they come out with a laundry list of "needed" work when you're simply there to get an oil change. Also, they don't change the oil More

by TOMENNIS66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know who they were
Jul 12, 2018 -

Del Toyota responded

I'm so sorry that you had such a difficult time with our service department. This information was passed along to the manager of our service department. Once again, I'm sorry your day did not turn out as planned. Thank you for the feedback. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 21, 2018

Prompt and honest service. Did not oversell an unneeded tune Very good prompt service. Got me in and turned around right away. Did not over sell me an unneeded tune up. Mark was very helpful. More

by Whitestone13
Recommend Dealer
Yes
Employees Worked With
Mark in service
Jul 12, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 20, 2018

Smooth sailing We were very impressed by the professionalism of our sales staff. My husband is very cautious and only shops for cars every 10 Year’s 😊 They relaxe More

by Frogma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Connor Beal
Jul 12, 2018 -

Del Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 20, 2018

camry check up good service but pricing was higher than shown when ask for ok the estimate was less than $ 150.00 when it came out at almost $ 225.00 More

by FRDARESTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 19, 2018

And absolute pleasure Our experience was an absolute Pleasure. The day we picked up our car we brought our six-year-old grandson. Nick went out of his way to be kind and ma More

by Queenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Cheryl Reihl, Nick Abbattista
Jul 12, 2018 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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