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Del Toyota - Service Center

Thorndale, PA

4.4
1,611 Reviews

1,611 Reviews of Del Toyota - Service Center

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February 17, 2020

Excellent service everytime. Highly recommend to everyone even those out of state. Service and sales extremely helpful. Have used this dealership for many year and will in future More

by ALBRACCI
Recommend Dealer
Yes
Employees Worked With
Don Romanek
Feb 18, 2020 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 14, 2020

Cordial, convenient: you just pull up to the service bay, the door opens automatically, and drive in, leave your keys get ticket and take inside. More

by CCANNATELLI
Recommend Dealer
Yes
Employees Worked With
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Feb 18, 2020 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 14, 2020

AAAAAA+++++++ service center best service IIve encountered right here in thorndale PA. always friendly courteous Know ledgable… Love callng this My dealership[!!! I wil More

by THOMASEELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Del Toyota responded

Thomas, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Del Toyota's Service Department. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 13, 2020

Friendly, fair, accommodating, thorough. Always have car ready when predicted, comfortable waiting area. Easy to schedule on the website. Convenient working times...blah...blah...blah More

by DJC_DO
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Feb 13, 2020 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 13, 2020

Kept promise of time required to perform maintenance which I had not anticipated. Work was completed on time and at estimated price. Very easy to make appointment. More

by FOMO716
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Feb 13, 2020 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 10, 2020

The best service so far I have experienced in all the Toyota dealership I have been before. Very nice people to do business with. I certainly recommend this dealership. More

by Rcama8
Recommend Dealer
Yes
Employees Worked With
Jessi Rios was very nice.
Feb 10, 2020 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 10, 2020

Very efficient and quick service. Relaxing waitung room. Great donuts & coffee. I felt like they were honest especially compared to another dealer in the area that i went to for service & will neve More

by Lora
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Feb 10, 2020 -

Del Toyota responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 09, 2020

Came in for my state inspection. Brent was great and gave my car a thorough once over. I was in and out quickly, and no sales pitch! More

by nicolebanar
Recommend Dealer
Yes
Employees Worked With
Brent, Gerry
Feb 10, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 08, 2020

Todd Keen, service tech performed a warranty reprogram in our 2018 Highlander. Radio appears to work as it should. He explained to he situation in a caring and professional manner. More

by Pharing52
Recommend Dealer
Yes
Employees Worked With
Todd Keen
Feb 10, 2020 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 08, 2020

Great service price a little high but dealerships allways charge more. Went here after another dealer lost my appointment made me wait for ever and didnt have a rental car set up. I recommend del To More

by milsta42
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Feb 10, 2020 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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