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Del Toyota - Service Center

Thorndale, PA

4.4
1,596 Reviews

1,596 Reviews of Del Toyota - Service Center

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September 25, 2024

Excelente equipo los felicito y Dany junto a sus colaboradores lo máximo gracias por todo atte Fátima More

by MARIACORREIA311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Hi, I have been to Del Toyota for twice for the service. First time I visit the service center for my air conditioner and then they fix the air conditioner but broke down the window door switch’s I told the More

by Usman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Professional service and very curries. Always reponded to my calls and provided very important information. More

by Yefim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Great service as always. Very clean and professional. Also, kept up on status when at work. Recommend highly. More

by j.mcateer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Have never had a bad service experience at Del Toyota. Good people at the service department. More

by Fran Novak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

The Del Toyota maintenance staff did a great job servicing my RAV4. They even provided large picture printouts to show me a damaged engine part. More

by ASDIAMOND1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

They always do a great job. Only complaint this time the tech forgot to reset maintenance schedule. So warning keeps coming on. Will follow up with them when I get back in the a More

by martinkelly0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Very impressed with the intake and the service advisor from start to finish! They were helpful with all the question I had concerning my RAV 4. So glad I bought my car here. Great maintenance service too! More

by TENGLERTH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Fantastic service with updates on service needed, timeliness of completion, through payment and pick up. More

by jathomas34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

I was given bad information on my inspection report. I confronted the service dept. and was blown off. Matt Johnson did respond to my email. His response was the standard "we strive for excellent serv More

by PHOTODAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Del Toyota responded

I’m sorry to hear about the issues you faced with our service department. I genuinely want to address your concerns and make things right. Could you let us know how we can resolve this issue to your satisfaction? Your feedback is important to me, and we’d like to ensure your trust in our service. Please respond to my original email or call me to discuss further. Best Regards, Matt Johnson (610) 383-6200

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