Delaware Cadillac

Our car buying experience is the best ever! Mike was fabulous. He is very personable. His knowledge of his product is remarkable. His soft selling techniques allowed us to relax and enjoy the pr Mike was fabulous. He is very personable. His knowledge of his product is remarkable. His soft selling techniques allowed us to relax and enjoy the process. At no time did we feel pressured to buy. But at the same time, he assured us that the features of the car and the price point were a "good deal". He assured us that the purchase would enhance our quality of living would be pleasing. Every obstacle to the sale was dealt ease. That helped us to feel good about the deal. We actually had fun. When is the last time you heard that about buying a car? NEVER!. We didn't get the snooty attitude that you get from high end car salesmen. We never felt that we were out of our element. Mike is a gem and should be treated as such. We will tell everyone about the experience! More

First Cadillac experience I met Mike Cassidy at Delaware Cadillac when I was considering my first SRX purchase. Mike is very knowledgeable. He put me at ease while meticulously I met Mike Cassidy at Delaware Cadillac when I was considering my first SRX purchase. Mike is very knowledgeable. He put me at ease while meticulously describing the available amenities this vehicle possesses. The experience has ensured I will return to Delaware Cadillac to purchase my next vehicle.. More

Pleasant experience I drove 2.5 hrs for a trade in purchase and Mike Cassidy made it as smooth as it can get. He was not pushy, He is honest, and personable. I enjoyed my I drove 2.5 hrs for a trade in purchase and Mike Cassidy made it as smooth as it can get. He was not pushy, He is honest, and personable. I enjoyed my time working with him and his team. I would recommend this dealership to anyone. More

New XT4 Scott and John were both very personable, willing to work with me and overall made the experience working with Delaware Cadillac wonderful!! They got Scott and John were both very personable, willing to work with me and overall made the experience working with Delaware Cadillac wonderful!! They got me into a great vehicle (XT4) at a great price! More

New Escalade De Cadillac gave me a great deal on my new Escalade. John Kaldas made the buying process easy and got me the truck I wanted. Just took delivery and it De Cadillac gave me a great deal on my new Escalade. John Kaldas made the buying process easy and got me the truck I wanted. Just took delivery and it was painless and fast. All the paperwork was as promised and ready to go. Signing only took a few minutes. Great job guys! More

Do not trust and/or believe! DO NOT TRUST!! Mr Danze accepted my out of state offer on a Wednesday. When I contacted him to lock in the deal, since I was about to bank wire transf DO NOT TRUST!! Mr Danze accepted my out of state offer on a Wednesday. When I contacted him to lock in the deal, since I was about to bank wire transfer over $20,000 and hire a shipper to pick up the car, he said they don't accept out of state deposits. Then I asked him to simply give me their bank info and I'll transfer the full amount to seal the deal. A few hours later he claimed that someone was driving up from out of state on Saturday and agree to pay full price and finance so it's first come first served. So I said "I'm the first offer you accepted and I'm ready to pay now, first come, first served". Then the excuses started. "I don't have the bank info, the CFO is out of town". Mr. Danze is supposedly the general sales manager but he doesn't have access to the bank info???!!! Then he tells me as soon as the CFO is back in the office, he'll email me the info. I go through the hassle of moving money to one account so I can bank wire transfer the money asap. He stalls me another day, (to Saturday of course) and then emails me and claims someone local walked in and bought the car. Unbelievable. You would think that this slimy, duplicitous, double dealing by used car salesman would be a thing of the past by 2019. But apparently it's alive and well at Autoteam Delaware and Delaware Suburu. I guess the real problem was; they somehow acquired a used Mercedes Benz SL550. Consequently it was probably the first time anyone actually sought their dealership out, and couldn't handle it. They should stick to Suburus. More

Audi Q5 - Great Experience! Scott Bernard from Delaware Cadillac was patient with me and went through everything thoroughly. I would definitely recommend Delaware Cadillac and a Scott Bernard from Delaware Cadillac was patient with me and went through everything thoroughly. I would definitely recommend Delaware Cadillac and ask for Scott Bernard. More

Seamless and personable We just purchased a 2015 SRX from Mike Cassidy. His professionalism was stellar from the moment we walked through the doors. Not only did he listen t We just purchased a 2015 SRX from Mike Cassidy. His professionalism was stellar from the moment we walked through the doors. Not only did he listen to every detail about what we wanted in our car but he heard what we disliked as well. He took us on numerous test drives and we settled on "the one." Unfortunately when we came in it was being purchased at that very moment. Mike promised us that he would find another that we would love.....and he made good on his promise! He called to let us know that there were two possibilities that we would be interested in. We came in and purchased one that day. After that it took just minutes with Jen to sign all the papers and we were on our way. Mike Cassidy took the time to know our wants and needs and took the extra time and effort to make our experience a pleasure. I would definitely recommend Mike and Jen to anyone looking for a great team when buying your next car. More

My Experiences With Delaware Cadillac I appreciate the friendliness and professionalism they extended me when I purchase my Cadillac SRX and the service every time I came in to have my veh I appreciate the friendliness and professionalism they extended me when I purchase my Cadillac SRX and the service every time I came in to have my vehicle serviced. More

John, a guy who keeps his promise Came in with intentions to just look. Never thought I could afford to buy. After talking with John via text for 2 days he promised if I made the trip Came in with intentions to just look. Never thought I could afford to buy. After talking with John via text for 2 days he promised if I made the trip in he would deliver. Not only did he deliver he exceeded our expectations big time! He was knowledgeable, understanding, and truly wanted to sell us our Cadillac XT4. He made sure I left with a smile. From start to finish the whole process was quick and easy. I couldn’t recommend John and the Delaware team more!! I’d travel an hour every single time to buy from Delaware Cadillac before I even thought to go somewhere local. More