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Delaware Cadillac

Wilmington, DE

4.9
726 Reviews
Delaware Cadillac - and our Dealership Group - AutoTeam Delaware - was originally founded in 1916, and we have been family-owned since 1982. We consistently receive some of the highest customer satisfaction ratings for both Cadillac sales & service. We have achieved Cadillac’s prestigious recognition of their Dealer of the Year and Master Dealer Awards in recent years, and we have achieved the designation as the # 1 Volume selling new Cadillac Dealer in the entire Philadelphia Sales District the last 4 years in a row. Learn more at DelawareCadillac.com Vehicle Purchase Amenities: A Personalized Sales Experience ** Great Vehicle Pricing ** One of the Largest Selection in the greater Philadelphia area of New, Certified, & Pre-Owned Cadillac Vehicles to choose from - In Stock, In Transit, and In Build Status ** Online Payment Tool - Customize Your Payments including Tax, Checkout with Deposit ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!! Service Visit Amenities: Complimentary Vehicle Wash with Every Service Visit ** Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Our own Cadillac Roadside Assistance Technician to go out to clients in our Local Area ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Clean, Safe, & Healthy Service Visits ** Cadillac Factory Trained Technicians ** Genuine Cadillac Parts & Accessories!
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1606 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 726 reviews

September 02, 2018

Amazing Experience We were looking for a beautiful luxury SUV and landed on the Cadillac XT5. Our first choice of dealers is always Delaware Cadillac. Such an easy proce More

by Michael07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Danze, Joseph Hiester
Sep 05, 2018 -

Delaware Cadillac responded

Thank you so much for taking the time to share your feedback with us and congratulations on your new XT5! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Delaware Cadillac Team - 1606 Pennsylvania Ave. Wilmington, DE 19806 - (302) 656-3100

August 28, 2018

John Kaldas was super! Had originally just taken in our CTS for servicing and while waiting for my husband, started looking at cars - I was driving a 16 year old car. John More

by Cathy813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kaldas
Aug 29, 2018 -

Delaware Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Delaware Cadillac Team - 1606 Pennsylvania Ave. Wilmington, DE 19806 - (302) 656-3100

August 27, 2018

Fantastic Experience - Very Friendly and Helpful ! I desperately needed a car so I went online and applied and came across Delaware Cadillac. As I walked into Delaware Cadillac Scott Bernard kindly gre More

by JGoodyear25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Danze, Jessica MacDonald
Aug 28, 2018 -

Delaware Cadillac responded

We loved reading this review! Happy customers are our aim, and it appears our team really hit the bullseye. We’ll make sure to share your experience with them, and if you have any questions or worries, we’re always available to help. Sincerely, The Delaware Cadillac Team - 1606 Pennsylvania Ave. Wilmington, DE 19806 - (302) 656-3100

August 24, 2018

2nd Cadillac and counting. This was my 2nd XT5 from Delaware Cadillac and John Danze. He specifically showed me why they have so many positive Dealer rater reviews. Everything More

by noreen677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Danze, Jennifer Beamish, John Kaldas
Aug 28, 2018 -

Delaware Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Delaware Cadillac Team - 1606 Pennsylvania Ave. Wilmington, DE 19806 - (302) 656-3100

August 10, 2018

Very pleased I seen a SUV online I liked came to check it out. I asked if I could trade my Nissan in they said yes. I met Scott Bernard when I came In to the de More

by James light
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Delaware Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, The Delaware Cadillac Team - 1606 Pennsylvania Ave. Wilmington, DE 19806 - (302) 656-3100

August 04, 2018

THEY SUCK THEY'RE A BIG RIP OFF, I GET BLUE BOOK PRICE FOR MY CTS...AND THEY WITH OUT MY KNOWING CHANGE THE TRADE-IN PRICE,SO WITH THAT IM GOING BACK TO THEM TO More

by DARNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carl Labarca, John Danze, John Kaldas
Aug 14, 2018 -

Delaware Cadillac responded

That is not the kind of experience we seek to provide, Darnell. Please call us when you can so we can address this together. Sincerely, The Delaware Cadillac Team - 1606 Pennsylvania Ave. Wilmington, DE 19806 - (302) 656-3100

August 03, 2018

Great Experience - friendly and helpful Scott was extremely helpful and knowledgeable in our car buying process! He helped us narrow down our search and we could not be more happy with ou More

by Jill M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Delaware Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that Scott could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, The Delaware Cadillac Team - 1606 Pennsylvania Ave. Wilmington, DE 19806 - (302) 656-3100

July 30, 2018

Mike Cassidy: An Honest & Compassionate Salesman Mike Cassidy is an honest and compassionate Salesman. My wife and I drove from D.C. to purchase a 2011 Cadillac CTS Premium. When we arrived, he alrea More

by MikeNelson@1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Delaware Cadillac responded

Congratulations on your new CTS Premium! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear Mike was able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Delaware Cadillac Team - 1606 Pennsylvania Ave. Wilmington, DE 19806 - (302) 656-3100

July 27, 2018

A HAPPY MAN Friendly hassle free service, outstanding salespeople (Scott Bernard) and a beautiful selection of Cadillacs to choose from. I'll be back in a few yea More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Beamish
Jul 30, 2018 -

Delaware Cadillac responded

Thank you for taking the time to write about your experience with us, Dan! At Delaware Cadillac, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Scott was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Delaware Cadillac Team - 1606 Pennsylvania Ave. Wilmington, DE 19806 - (302) 656-3100

July 26, 2018

Good service I was a bit skeptical at first as to how I was going to get approved for the Cadillac I recently bough, but through the salesman skills of Scott Berna More

by JamieL.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Delaware Cadillac responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Scott was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Delaware Cadillac Team - 1606 Pennsylvania Ave. Wilmington, DE 19806 - (302) 656-3100

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