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Delray Buick GMC - Service Center

Delray Beach, FL

4.8
369 Reviews

369 Reviews of Delray Buick GMC - Service Center

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February 17, 2024

I was treated very well and I felt very comfortable with my salesman. The only thing that I wasn’t happy with that they told me they fixed the flat and it was never fixed More

by LIZMIKE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Delray Buick GMC responded

We're glad to know you felt comfortable with our salesman at Delray Buick GMC. We apologize for the oversight regarding your flat tire - that's not up to our usual standards. Please reach out if you would like to discuss this further!

February 06, 2024

Very good service. Bob was great to work with. Communication was very good through the process. More

by DHAAG1
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Delray Buick GMC responded

All of us at Delray Buick GMC are happy to see this wonderful feedback! Thank you, Dhaag1!

February 05, 2024

Excellent service and great communication from Robert! We purchased two brand new vehicles from Dan and he promised that the service dept would not let us down and to date they have been great. The reason More

by SANTIAGO_BERNARDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Delray Buick GMC responded

We're delighted to know that you had a great experience with Robert and Dan at Delray Buick GMC! It's fantastic to see your switch from Ford has been positive. We'll continue striving for excellent service, thank you for choosing us!

January 28, 2024

Kyle was a pleasure to deal very knowledgeable and helpful. I would recommend Delray GMC to anyone I know looking for a new vehicle. More

by CHARLESPAOLI4
Recommend Dealer
Yes
Employees Worked With
Kyle Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Willams
Feb 09, 2024 -

Delray Buick GMC responded

Charles, it's great to know that Kyle was able to assist you effectively at Delray Buick GMC. We appreciate your recommendation and are here for any future needs!

January 24, 2024

Scott made sure to find the issue with my car and he got it fixed. Great job. More

by JOEHARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Delray Buick GMC responded

Joeharra, thank you for trusting Delray Buick GMC with your business!

January 13, 2024

Daris Marshall was fantastic. He provided Amazing service! First class all around! Thank you for everything. More

by JOED662
Recommend Dealer
Yes
Employees Worked With
Daris Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Delray Buick GMC responded

We're delighted to know that you had a first-class experience with Daris at Delray Buick GMC! Your kind words are much appreciated. Thank you for choosing us, and we hope to see you again in the future!

January 07, 2024

This would be my 4th visit to the Delray GMC service center and so far the customer service has been excellent , coming from Johnny Bueno, very kind and informative consultant. Nothing but good things t More

by Eliberaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Bueno
Jan 22, 2024 -

Delray Buick GMC responded

We're so glad to know that you've had consistently excellent experiences at our Delray Buick GMC service center, especially with Johnny Bueno. Thanks for the review and we look forward to your next visit!

December 30, 2023

Excellent communication and vehicle was fixed and delivered clean. Frank kept me updated on status along the way. More

by DOUGSHIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michail Diduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Delray Buick GMC responded

We're glad to know that Frank and the team at Delray Buick GMC kept you well-informed throughout your service visit. Thanks for sharing about your experience, we appreciate it!

December 30, 2023

Scott was thorough and gave me a clear understanding of what my vehicle needed to get it back into top working conditioning. I appreciated his timely follow up and follow through. Also a great sense of hum More

by billstorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Delray Buick GMC responded

We're glad to know that Scott was able to provide you with a clear understanding of your vehicle's needs and made the conversation enjoyable at Delray Buick GMC. Thanks for appreciating his efforts!

December 28, 2023

Service employees are excellent! Front of the house (sales) are average at best. General manager follow up was appreciated . More

by JOHNFVERDERAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Schear
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Hathhorn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Delray Buick GMC responded

John, we appreciate your feedback and are glad to know our service team met your expectations at Delray Buick GMC. We'll take note of the areas you mentioned for improvement. Thanks again!

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