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Denton Mazda
Denton, TX
1,302 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,302 reviews
June 16, 2024
Took my car in for the 90K service and I told the service writer not to change the cabin air filter, I had a permanent clean able filter in place. When I got home I reviewed my bill and I saw I was charged writer not to change the cabin air filter, I had a permanent clean able filter in place. When I got home I reviewed my bill and I saw I was charged $45 for a cabin air filter. I looked in the car and my K&N was in a box on the floor. I am not pleased that they did not follow my instruction. Other than that the service went well. More
by billkovarik
Employees Worked With
Service writer
Helpful June 15, 2024
Very friendly and honest. Did not try to sell me things I didn’t want. No outrageous mark ups. Got a good price on both trade-in and new car. Highly recommended. Did not try to sell me things I didn’t want. No outrageous mark ups. Got a good price on both trade-in and new car. Highly recommended. More
by davef
Employees Worked With
June 15, 2024
Always excellent service when I visit Denton Mazda. The service representatives are helpful and thorough. I have assurance anytime I visit my vehicle is in great hands. Definitely top notch service on The service representatives are helpful and thorough. I have assurance anytime I visit my vehicle is in great hands. Definitely top notch service on all aspects. More
by jhondashops
Employees Worked With
Garold
June 14, 2024
This is my second time returning to this dealership and I have continued to have amazing care and experiences. Everyone is so help and kind. I am new to the Mazda family and every question I have asked has have continued to have amazing care and experiences. Everyone is so help and kind. I am new to the Mazda family and every question I have asked has been answered. If the answer wasn’t immediately known they would ask one another or research. I appreciate every staff member at this location. Thank you again! More
by Kelsey Billington
Employees Worked With
Jeanie, Spencer and some others!
June 10, 2024
Due to a road traffic delay in route to the appointment, I called and they were able to change my time 30 minutes which worked great. The waiting area was comfortable. The fIrst service on the CX-50 went f I called and they were able to change my time 30 minutes which worked great. The waiting area was comfortable. The fIrst service on the CX-50 went fine. I received a Mazda complimentary one year coupon that said covers 2 oil and filter changes and 2 tire rotations. I had purchased a five or more maintenance program with my SUV. The service rep mentioned the first of two first year appointments was completed. I did not understand. Iit seems the first two free visits per coupon should be an add to the prepaid program. The actual prepaid maintenance should not start until after the second service per coupon? Why is the red light always on above the mirror for front passenger or rear passenger seat belt off? Very distracting. Secondly, within a few minutes of starting the car, the engine temp gauge rises to about 1/16" below the half way mark. Have not seen it rise above that mark. Have not seen a blue or red light on which is good. Is the halfway position normal for operating vehicle during February 2024 thru June in North Dallas? Thank you. More
by schufmanrandy
June 06, 2024
Best Mazda dealership! This is our 2nd vehicle we purchased from them. Super friendly and professional staff. They know how to take care of their customers! Highly recomme This is our 2nd vehicle we purchased from them. Super friendly and professional staff. They know how to take care of their customers! Highly recommend this dealership! More
by carmenraburn
Employees Worked With
May 30, 2024
The dealership is very nice, they were all extremely nice, especially chris. This was my first time getting a car and he was especially helpful nice, especially chris. This was my first time getting a car and he was especially helpful More
by Sean Coronel
May 29, 2024
Good experience! Miguel helped us test drive and answered any questions I had. Price negotiation went pretty smooth and they even matched price with another dealer. E Miguel helped us test drive and answered any questions I had. Price negotiation went pretty smooth and they even matched price with another dealer. Ended up with a great car! More
by Gekk
Employees Worked With
Miguel
