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Denton Mazda

Denton, TX

4.8
1,469 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,469 reviews

June 21, 2025

My first visit to have my car serviced here and I was very pleased. Patsy and Javiar (Jose) kept me well-informed, gave me a quote on replacement of the water sensor and a shock absorber, and completed t More

by drjpcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy, Javiar (Jose) and John in Service
June 16, 2025

My visit went well and loved meeting Pasty she was very helpful and very knowledgeable concerning my Mazda. More

by Justforgamma2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pasty
Jun 17, 2025 -

Denton Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Pasty here at Denton Mazda! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2025

Very happy with customer service and all the help from the sales team. Made it easy More

by MJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Odom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kynlee Buckingham at Ram 5 stars
Jun 16, 2025 -

Denton Mazda responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2025

Very professional and clean. The service was exceptional. Patsy Ingalls wen out of her way for more than 20 minutes to help me figure out my ne car. She persisted until I had it More

by debrawhitaker87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy Ingalls
Jun 17, 2025 -

Denton Mazda responded

Hi, we're happy to hear you had such a positive experience with Patsy and team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2025

Chris made our process so easy when purchasing the CX5! He went above and beyond in customer service. More

by jes.mcconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Denton Mazda responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2025

I always prefer to come to Denton for their deals and service. Smooth check in and check out process and cleaner premises for kids too More

by ArunSatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pasty
Jun 11, 2025 -

Denton Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2025

I took my phone to the dealer to get some work on it. Asked them to check both mirrors because there weren’t working the said the divers side mirror was broken but the other is fine. Got it home and the More

by cschnick19
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garold
Jun 06, 2025 -

Denton Mazda responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. sincerely Kal Erakat Denton Mazda General Manager Kerakat@group1auto.com

June 02, 2025

Patsy was AWSOME! Although Car shakes worst than when I brought it in . 🤨 SAD and scary! More

by Joy, joy, happy happy!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy
June 02, 2025

Great service, not overpriced, comfortable waiting area, with complementary snacks and beverages, and they cleaned the car! :) More

by parasol_rebirth.0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Jun 05, 2025 -

Denton Mazda responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2025

Chris was extremely helpful and courteous. A great experience. I’m excited about my new CX-90. More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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