Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Easy booking * Timely reminders * Acceptable drop-off experience * Some initially provided information was not conveyed during service manager switch * Great communication during the service * Seamless p experience * Some initially provided information was not conveyed during service manager switch * Great communication during the service * Seamless pickup More
We always have a great experience with the service team. CJ was communicative friendly and transparent which we appreciate. Our service was completed in a timely manner and they provided transportation for CJ was communicative friendly and transparent which we appreciate. Our service was completed in a timely manner and they provided transportation for drop off and pick up. We have been customers of Dirito Brothers for many years and for multiple vehicles and have always been happy with our experience. More
A real pleasure working with Nadja Allen: great communicator, transparent, focused on solving our problem not making a sale. The entire crew had a similar approach. I will definitely return to Dir communicator, transparent, focused on solving our problem not making a sale. The entire crew had a similar approach. I will definitely return to Dirito Brothers. Eg a crack in the windshield was found after our purchase, they replaced it with OEM parts without question. I had the opposite experience elsewhere. More
Another great service experience with Dirito VW ! We had a problem arise and weren't able to drive our car, we called and within a couple of hours our car had been towed in. By early the next a.m we e We had a problem arise and weren't able to drive our car, we called and within a couple of hours our car had been towed in. By early the next a.m we ere aware of the problem and that along with a couple other of service issues were done within a few hours. Very efficient and pleasant service again ! More
Quick and easy process. Very professional explanation on the process and let me know who I can call if I had any additional questions. Very professional explanation on the process and let me know who I can call if I had any additional questions. More
The service I received from VW Walnut Creek was excellent and my service advisor CJ was brilliant. However, it seems like the leaking water pump was not detected during the checkup. and my service advisor CJ was brilliant. However, it seems like the leaking water pump was not detected during the checkup. More
The service I received from VW Walnut Creek was excellent and my service advisor Curtis was brilliant. However, a total of $595 for an oil change and the replacement of a battery is way too expensive. and my service advisor Curtis was brilliant. However, a total of $595 for an oil change and the replacement of a battery is way too expensive. I will be looking at an alternative to Dirtito Brothers for future servicing needs. We have bought two cars from Dirtito Brothrrs and have Ben using them for over 10 years. We can’t afford you anymore. More
Dorito Brothers dealership is a pretty good dealership because that’s where I bought my car and I get it serviced there and I think it’s a great place to get it serviced. because that’s where I bought my car and I get it serviced there and I think it’s a great place to get it serviced. More
Kevin was very friendly, informative, and communicative throughout the process. He clearly explained all the work that needed to be done on my vehicle. throughout the process. He clearly explained all the work that needed to be done on my vehicle. More
Very professional and convenient for drop off and pick up. There is a nice room where you can wait with coffee available. up. There is a nice room where you can wait with coffee available. More













