
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I had a great experience working with John! He is polite, respectful, and really takes the time to listen to what the customer needs. I would definitely work with him again in the future. He is polite, respectful, and really takes the time to listen to what the customer needs. I would definitely work with him again in the future. More
I had a car repair emergency. Kevin calmed down my anxiety and handled the situation with high professionalism and knowledge. At that moment I knew my car was in good hands. The Kevin calmed down my anxiety and handled the situation with high professionalism and knowledge. At that moment I knew my car was in good hands. The car was fixed and ready for pick up as promised. Thank you, Kevin. More
Excellent customer service. They made the whole process of leasing a car very easy. I am very pleased with my experience. They made the whole process of leasing a car very easy. I am very pleased with my experience. More
Dirito Brothers VW has always treated me like family. I feel like they really care about my life, my car, and work with me to find the best financial situation possible. Erin, who I worked with last, w I feel like they really care about my life, my car, and work with me to find the best financial situation possible. Erin, who I worked with last, was amazing helping me with my lease buy out and understanding my life situation. Thank you, Erin! More
Marina communicated on a regular basis during the course of my repair so that I knew when the parts arrived and when the service would be completed. A great experience. of my repair so that I knew when the parts arrived and when the service would be completed. A great experience. More
I came in for a post purchase inspection as I bought my car through Carmax. The service team identified some repairs that needed to be done. Alberto was great! He communicated updates and worked with Carma car through Carmax. The service team identified some repairs that needed to be done. Alberto was great! He communicated updates and worked with Carmax to get my vehicle the repairs completed. Thank you Alberto and the service team! More
Friendly, knowledgeable staff. Communication was great, they kept me informed during the entire service process. Would highly recommend them. Communication was great, they kept me informed during the entire service process. Would highly recommend them. More
John and the Dirito Brothers VW team were great to work with. They kept their word on the deal—gave us a better deal, actually—and my wife and I are very pleased with our new 2025 VW Tiguan SEL R-Line. The with. They kept their word on the deal—gave us a better deal, actually—and my wife and I are very pleased with our new 2025 VW Tiguan SEL R-Line. The transaction was seamless. This is our third new car purchase from them and likely not our last. More
Great customer service from Marina, so far I had only worked with Sean but Marina is equally great. Polite, on top of things, super helpful. Great service worked with Sean but Marina is equally great. Polite, on top of things, super helpful. Great service More
The worst dealership I have encountered, with the most incompetent people working there. I have complained about my brakes for the longest time and once my warranty expired, they recommended I replace the incompetent people working there. I have complained about my brakes for the longest time and once my warranty expired, they recommended I replace the rotors and pads??? More