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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
5,425 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 5,425 reviews

October 28, 2026

I had a great experience with Dirito Brothers Walnut Creek Volkswagen. The staff was professional, friendly, and helpful throughout the process. I appreciated their communication, attention to detail, a More

by robcamacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Robinson
Oct 28, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with Dirito Brothers Walnut Creek Volkswagen. We appreciate your recommendation and are glad our team met your expectations. Your feedback is valued.

October 27, 2026

Very good experience. I wanted to purchase my car at the end of my lease. Dirito made it easy and efficient. More

by R510HOLLOWGRASS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Miller
Oct 27, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're glad the process was easy and efficient for you at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback.

October 26, 2026

I had an excellent experience at Dirito Brothers Walnut Creek Volkswagen. Their customer service is truly the best I have encountered, and the team is both professional, prompt, and consistently friendly. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words about our customer service and professionalism. Your feedback means a lot to our team.

October 25, 2026

Great customer service and prompt service , my service advisor Marina is always a pleasure to work with. More

by ISEL.H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our customer service and promptness. We appreciate your feedback about Marina and are glad to hear she makes your experience pleasant. Dirito Brothers Walnut Creek Volkswagen values your support.

October 24, 2026

Dealership is top notch! Everyone from service to sales is always friendly and professional. Kevin does a fantastic job communicating the service needs and never makes you fe More

by KENNYKINGJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our team's professionalism and communication. We appreciate your feedback about the service experience at Dirito Brothers Walnut Creek Volkswagen. Your comments are valued.

October 23, 2026

They went above and beyond to provide me with an efficient and affordable service experience. Much better than other dealerships I have used in the past. More

by brianccurran
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our efficient and affordable service. We appreciate your feedback at Dirito Brothers Walnut Creek Volkswagen.

October 22, 2026

Very good experience! They explained things clearly and they helped me with all I needed for my car. More

by mbbistue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience. We appreciate your feedback and are glad our team could assist with your car needs at Dirito Brothers Walnut Creek Volkswagen.

October 22, 2026

Repeat customer , we keep coming back because of the Great customer service and great sales team John and Jim were Great 👍🏻 More

by GGLIEDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your continued trust in Dirito Brothers Walnut Creek Volkswagen. We appreciate your recognition of our customer service and sales team.

October 21, 2026

I don’t have anything nice to say about this company. It steals people’s money and doesn’t help when they need it. The advisors don’t take responsibility for not suggesting important fixes. I had to r More

by kommy0204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Our Service Department aims to provide five-star customer care. We would like the opportunity to speak with you about your experience regarding the repair recommendations and information provided for your Volkswagen Golf GTI. Please give us a call at a time that works best for you. Thank you, Dirito Brothers Volkswagen 925-934-8224

Oct 23, 2026 -

kommy0204 responded

This is the problem. You want me to call you. You can call me. That’s why I don’t have anything nice to say. When I first bought my car I was very happy. But now I see what you are really about. So yeah I’m not gonna call you. You can call me.

October 21, 2026

I brought my car in got diagnosed, paid for the part to be fixed, then when I get my car back something else is broken on it. Now they are asking me to pay for it. More

by jfoleyym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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