Dirito Brothers Walnut Creek Volkswagen

This dealership sold me a new vehicle that within 1 year of ownership randomly doesn't turn on, among a variety of other glitches. The dealership has so far refused any actual solution. Their suggestion to of ownership randomly doesn't turn on, among a variety of other glitches. The dealership has so far refused any actual solution. Their suggestion to my car not turning on was to wait a couple hours and try again. Now I'm stuck with a car that only works sometimes, I may as well have bought an old used vehicle off facebook, the service would be just as non-existent. More

My wife and I leased our first-ever new car this weekend from your dealership, and the experience could not have been better or smoother. From start to finish, we felt that you truly listened to our needs a from your dealership, and the experience could not have been better or smoother. From start to finish, we felt that you truly listened to our needs and respected our boundaries. Ana was excellent to work with and did a fantastic job ensuring she was available whenever we needed assistance. Overall, I couldn’t have asked for a better experience. As first time leaser, Ed did a wonderful job walking us through the process and explaining the fine details of the agreement. More

Great customer service - take care of the issue without upselling. Delivery on promises on time. Overall, great experience!!! upselling. Delivery on promises on time. Overall, great experience!!! More

Went in for service of my 2020 E-Golf. Kevin was pleasant to work with. No pressure into adding any unnecessary services. Gave me a lift to get back to dealer to pick up the car. The o Kevin was pleasant to work with. No pressure into adding any unnecessary services. Gave me a lift to get back to dealer to pick up the car. The only disappointment was that the car was not washed at the end. Thought it would be. More

John was nothing but fantastic to work with. We called in advance to ask questions and he was great with his customer service even up to when we pulled up the car was ready, cleaned, fueled up We called in advance to ask questions and he was great with his customer service even up to when we pulled up the car was ready, cleaned, fueled up and topped with a bow! It far exceeded our expectations and will be back again for our next car! More

Super Helpful & friendly staff that helped us find the perfect car! Ana was so amazing to work with! She went over & above and made the whole process fun! perfect car! Ana was so amazing to work with! She went over & above and made the whole process fun! More

Gus the bus is a legend. Ana was also very helpful. The entire process was simple, quick, and very straightfoward. They didn’t play games or try to hide extra fee’s. Ana was also very helpful. The entire process was simple, quick, and very straightfoward. They didn’t play games or try to hide extra fee’s. More

Great overall experience. Sales department and the entire team was friendly and provided great customer service. Would definitely buy another vehicle from this dealership. Sales department and the entire team was friendly and provided great customer service. Would definitely buy another vehicle from this dealership. And you should too! More

Great experience at this dealership. The staff were all very kind, patient, and extremely helpful throughout the entire process. They made everything easy and stress-free, and I’m so hap The staff were all very kind, patient, and extremely helpful throughout the entire process. They made everything easy and stress-free, and I’m so happy I was able to get the exact car I had my eye on. Highly recommend! More