Dirito Brothers Walnut Creek Volkswagen

Very professional and friendly. Was a quick process and would go back when needed. Thank you. Was a quick process and would go back when needed. Thank you. More

everyone is nice and I like the convenience of there office (Highwire coffee is nearby) but... the one thing that I had a problem with is that usually there is a video of the things they found, in my ca office (Highwire coffee is nearby) but... the one thing that I had a problem with is that usually there is a video of the things they found, in my case tire, but the link they sent me did not have video, only sound. More

I am from out of town but always go to DB when I’m in Walnut Creek. They are always very accommodating. Walnut Creek. They are always very accommodating. More

Service was perfect. Explanation of when to do software update was very helpful. Service writer explained when the next service was due was also helpful. As we left Mr DI Explanation of when to do software update was very helpful. Service writer explained when the next service was due was also helpful. As we left Mr DIRITO greeting us was a nice touch. This is our 5th car from DIRITO brothers not counting two friends we brought in to buy cars from Mr DIRITO. More

Awesome service, everyone was super helpful. I’m going to buy all my future cars here. I’m going to buy all my future cars here. More

I was very impressed from the moment I was greeted to the final handshake in my certified 2025 Taos SE. Car was outside waiting for my review. Talking to Dave was like I had known him for years as a family final handshake in my certified 2025 Taos SE. Car was outside waiting for my review. Talking to Dave was like I had known him for years as a family member. The purchasing process was such an easy process and Dave and Ed Miller listened and preformed in an excellent way. They are truly an asset to Dorito Brothers. I was impressed also with all the staff and the smiles in greeting me! The facility is top notch!, Thanks you again for making my day!,, More

Great service always kept me posted/updated and suggested some alternates. Good job on communication some alternates. Good job on communication More

Average repair shop experience. Not the greatest and not the worst. Nothing special. Two different answers regarding the brakes from two different representatives. My initial advis Not the greatest and not the worst. Nothing special. Two different answers regarding the brakes from two different representatives. My initial adviser was late. I was handed off to another representative. Upon picking up the vehicle my representative was away from his desk for a considerable time. Finally the initial representative assigned to me attempted to answer my questions and could not. So I waited again. Even though I had an appointment and was second in line. The assigned representative seemed to have limited knowledge and poor work ethic which affected the entire experience and team. More

The service advisor was friendly informative and was able to provide me a ride to and from the dealership to provide me a ride to and from the dealership More

Zach did a great job. He was willing to jog over to your overflow lots to find a vehicle for us. He listened to what we wanted. He showed us what we wanted. We purchased a He was willing to jog over to your overflow lots to find a vehicle for us. He listened to what we wanted. He showed us what we wanted. We purchased a vehicle. He's a good salesman. More