Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,111 reviews
Kevin and Marina were excellent and squeezed us in without an appointment. Quality repairs done quickly. without an appointment. Quality repairs done quickly. More
I reached out to Kevin in the service department with a very simple but important question about my car: “If I keep driving it for another week, will it make the problem worse?” I expected at least some gu very simple but important question about my car: “If I keep driving it for another week, will it make the problem worse?” I expected at least some guidance, but I didn’t hear back for five days (from August 26th to September 3rd). When I finally did get a reply, it wasn’t about my concern at all, it was just about filling out this survey. My original question was completely ignored. Well, here's the survey he asked for. I'd give him zero star if I could. This lack of communication and failure to address a direct safety related concern of a car is unacceptable. When customers ask about potential damage to their vehicle, they deserve a timely and relevant answer, even a few words will do, not silence followed by a generic survey request. More
Quick service with good communication; friendly and accommodative service department; all repairs done under warranty accommodative service department; all repairs done under warranty More
I enjoyed the service so much! Not only quick and effective but also patient and guiding. Not only quick and effective but also patient and guiding. More
the Dirito Brothers sales department are excellent. the service was great; they listen when explaining the problem I have with my car and give excellent suggestions. the service was great; they listen when explaining the problem I have with my car and give excellent suggestions. More
Service rep Sean nice and competent. The whole operation is smooth and easy. $30 to replace a side marker bulb is a bit much but I knew what I was getting into. The whole operation is smooth and easy. $30 to replace a side marker bulb is a bit much but I knew what I was getting into. More
They were able to get my car done within 2. 5 hours. Just weren’t able to find the issue with my car. 5 hours. Just weren’t able to find the issue with my car. More
Excellent service--good communication and fast turn-around time. Overall very good. The 15 word minimum is ridiculous. turn-around time. Overall very good. The 15 word minimum is ridiculous. More
Glad my 2003 Jetta is running again. Thanks Kevin for keeping updated throughout the process. Thanks Kevin for keeping updated throughout the process. More













