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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
5,031 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 5,031 reviews

September 17, 2025

I had a great experience working with John! He is polite, respectful, and really takes the time to listen to what the customer needs. I would definitely work with him again in the future. More

by FD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback. It's great to hear our team provided a respectful and attentive experience. We appreciate your support of Dirito Brothers Walnut Creek Volkswagen.

September 17, 2025

I had a car repair emergency. Kevin calmed down my anxiety and handled the situation with high professionalism and knowledge. At that moment I knew my car was in good hands. The More

by DOINAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2025

Excellent customer service. They made the whole process of leasing a car very easy. I am very pleased with my experience. More

by JESSICAMONROY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We’re pleased to hear about your positive leasing experience. Thanks for choosing Dirito Brothers Walnut Creek Volkswagen. Wishing you many safe miles ahead in your new car!

September 13, 2025

Dirito Brothers VW has always treated me like family. I feel like they really care about my life, my car, and work with me to find the best financial situation possible. Erin, who I worked with last, w More

by Sharon from Oakland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to know our team was able to assist you and help with your lease buyout. We greatly appreciate your kind words and look forward to continuing our support at Dirito Brothers Walnut Creek Volkswagen.

September 13, 2025

Marina communicated on a regular basis during the course of my repair so that I knew when the parts arrived and when the service would be completed. A great experience. More

by MANINIPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We're pleased to hear the communication met your expectations during the repair process.

September 13, 2025

I came in for a post purchase inspection as I bought my car through Carmax. The service team identified some repairs that needed to be done. Alberto was great! He communicated updates and worked with Carma More

by bryan.roland86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto
Sep 14, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback. It's great to hear you had a seamless experience with our team for the inspection and repairs at Dirito Brothers Walnut Creek Volkswagen. Wishing you safe travels in your car!

September 12, 2025

Friendly, knowledgeable staff. Communication was great, they kept me informed during the entire service process. Would highly recommend them. More

by JAN.GURSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your recommendation. We're pleased to hear our team's communication met your expectations during the service process at Dirito Brothers Walnut Creek Volkswagen.

September 11, 2025

John and the Dirito Brothers VW team were great to work with. They kept their word on the deal—gave us a better deal, actually—and my wife and I are very pleased with our new 2025 VW Tiguan SEL R-Line. The More

by RICK.TAPNIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with the purchase of your 2025 VW Tiguan SEL R-Line. It's wonderful to know our team met your expectations and made the process seamless. We truly appreciate your loyalty over these three car purchases.

September 11, 2025

Great customer service from Marina, so far I had only worked with Sean but Marina is equally great. Polite, on top of things, super helpful. Great service More

by MAUDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words. We're glad to hear you've had such a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen.

September 11, 2025

The worst dealership I have encountered, with the most incompetent people working there. I have complained about my brakes for the longest time and once my warranty expired, they recommended I replace the More

by BASSAMKHANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marina Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is important to us. We would appreciate the opportunity to speak with you about your overall experience with our Service Department regarding the brakes on your vehicle. Please call us at your earliest convenience. Thank you, Dirito Brothers Volkswagen 925-934-8224

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