
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,998 reviews
Zack was super helpful and attentive. He made the car shopping experience a breeze. Thanks for the great service! He made the car shopping experience a breeze. Thanks for the great service! More
Kevin is great! Everyone there is very helpful and courteous. Great service every time. Always a good experience. Everyone there is very helpful and courteous. Great service every time. Always a good experience. More
John was amazing! When he called to tell me about the car I inquired about, he was very knowledgeable and friendly. I told him what I was looking for in terms of loan When he called to tell me about the car I inquired about, he was very knowledgeable and friendly. I told him what I was looking for in terms of loan and car payments and he said he would work with me. I showed up to the dealership, test drove the car and bought it! John had everything ready when I arrived and made the whole process quick and easy. I was in and out in about 2 hours. Thanks John and Dirito Brothers for making my first car buying experience a breeze and stress free! More
Marina is always pleasant to work with and super knowledgeable. My car was in for a 40k a d new tires. The service was fast and courteous. knowledgeable. My car was in for a 40k a d new tires. The service was fast and courteous. More
Dorito Brothers does a great job every time I have to take my car in for service. take my car in for service. More
The service was great. The staff was friendly knowledgeable and efficient. More people would answer the survey if you removed the 15 word minimum on the first comment.. The staff was friendly knowledgeable and efficient. More people would answer the survey if you removed the 15 word minimum on the first comment.. More
Worst service ever. I paid for a service that included tire rotation. Got a call from the service advisor that my car was ready to pick up. Went to pick up my car an I paid for a service that included tire rotation. Got a call from the service advisor that my car was ready to pick up. Went to pick up my car and paid only to go look at my car and discover that the tire rotation wasn’t done and no one was going to tell me about it. It was a combination that the yr h did not put proper notes on his service and the service manager doing a xxxx poor job of not communicating at all with me. I could go on about other issues such as trying to get ahold of the service manager via phone and not getting a call back and the people that managed the phone were terrible but I made an appointment with the app but the service advisor put a different service down. Total xxxx show. This is my 2nd visit at this dealership for service after buying my car there and both visits were an awful experience. I will not be returning and will take my business to another Volkswagen dealership in the future. More
Best dealership experience I have ever had. From John my salesman all the way through the finance people. No hassle no stress ! Great dealership for buying or leasing a car. From John my salesman all the way through the finance people. No hassle no stress ! Great dealership for buying or leasing a car. More
Great job on communicating, and helping with all te paperwork needed. Very attentive and knowledgeable staff, specially Kevin for his amazing service. paperwork needed. Very attentive and knowledgeable staff, specially Kevin for his amazing service. More
Great service, great communications, always meet or exceed their timelines given. Drop off and pick up service is a great addition.. exceed their timelines given. Drop off and pick up service is a great addition.. More