Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
5,077 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 5,077 reviews

November 04, 2025

Service at the dealership was seamless from start to finish! My advisor Alberto was very professional. More

by hcmatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Nov 04, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on the seamless service you experienced at Dirito Brothers Walnut Creek Volkswagen. Our team strives to maintain professionalism throughout. Thank you for sharing your experience.

November 04, 2025

It was great working with Sean. He was very helpful and got the job done in time. More

by KISHOR_KSG
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are glad our team assisted you efficiently. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

November 03, 2025

Great experience with the service department for fixing a problem that was covered by the certified pre-owned warranty. More

by hsuman24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our service department. At Dirito Brothers Walnut Creek Volkswagen, we aim to provide thorough service for issues covered by the certified pre-owned warranty. Thank you for choosing us.

November 03, 2025

Kevin was great in helping me with my car in service my VW thanks kevin More

by ARLINDA.CLARK71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Our team at Dirito Brothers Walnut Creek Volkswagen appreciates your feedback. We're glad Kevin could assist you with your VW service. Thank you for choosing us.

November 02, 2025

They found the issue on the same day. I was not charged for the inspection Thanks More

by ASF69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We’re glad our team could quickly identify the problem at Dirito Brothers Walnut Creek Volkswagen. Thanks for sharing your experience.

November 01, 2025

Sean was awesome as always. No wait, took care of everything and got my car back early More

by MAUDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your continued trust in our team at Dirito Brothers Walnut Creek Volkswagen. It's great to hear everything was handled promptly. Thank you for sharing your experience.

October 31, 2025

I recently visited Dirito Brothers Volkswagen in Walnut Creek and was very impressed with the overall experience. The team was professional, transparent, and genuinely helpful from start to finish. The sal More

by FABINHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna (Anastasia)
Oct 31, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us at Dirito Brothers Walnut Creek Volkswagen. We appreciate your recognition of both our sales and service teams. It’s good to know we met your expectations.

October 31, 2025

Kevin as very helpful in getting my new car key programed as it is a spare that I might need sometime. More

by VINCESPENCER75
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We’re glad our team could assist with programming your spare key. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. Let us know if you need anything else.

October 30, 2025

Sean provides excellent customer service. Transparent communication through the repair process helped me make informed decisions. More

by gcw25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your recognition of our team's communication efforts. Transparency in the repair process is important to us at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your experience.

October 30, 2025

The girl at the service counter who was working has a TERRIBLE attitude. She was not helpful when I was looking for an advisory to go over my report. She was short, interrupted me, and not helpful at all More

by MDAKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We appreciate you taking the time to share your feedback. We'd like the chance to speak with you about your experience with our Service Team regarding the level of customer service you received, as well as the A/C repairs completed on your vehicle and its condition afterward. Please reach out to us at your earliest convenience so we can discuss this. Best, Thank you, Dirito Brothers Volkswagen 925-934-8224

1
...