Dirito Brothers Walnut Creek Volkswagen

Last thing I wanted to do is to leave a poor review. In short, I had to take the car in for the second time in less than 3 months for the same problem: cylinder misfire. Both times, the car was in the s In short, I had to take the car in for the second time in less than 3 months for the same problem: cylinder misfire. Both times, the car was in the shop for 3 days, major inconvenience. Fortunately, the work was under warranty, and they were kind enough to redo it (seal camcage) at no expense. However, it appears what they fixed the first time wasn't the root cause, as they are recommending additional work now. And, it took them one full day to get back to me regarding the additional recommended services. I could have overlooked a lot of things, but I don't appreciate the lack of communication. Declined all additional work, took the car home. Next day, check engine light is back on again. I won't be back to Dirito Brothers. More

The right car with a good price! The staff was friendly and helpful and the overall process was quick. We bought our first Tiguan at Doritos and it was a pleasure to buy another! The staff was friendly and helpful and the overall process was quick. We bought our first Tiguan at Doritos and it was a pleasure to buy another! More

They respond quickly and easily by text which I appreciate because I don’t always answer my phone. They accommodated cleaning my car. I do wish they had a better answer or inspection on my brakes t appreciate because I don’t always answer my phone. They accommodated cleaning my car. I do wish they had a better answer or inspection on my brakes they make a sound like they’re going bad and squeak but they keep telling me the brakes are still good. Everything else is great service and I will continue to lease or purchase from them in the future! More

I always get great service here. It's a bit pricey but it's always easy to schedule and very convenient. It's a bit pricey but it's always easy to schedule and very convenient. More

John Benitez not only helped me with my purchase of a new I-D Buzz van, he managed to have it earlier than promised. I-D Buzz van, he managed to have it earlier than promised. More

The service was fast, efficient, and I felt like my needs were accomodated. This is the 2nd time I’ve had something done for my car, and they were very clear on the procedures and pricepoints of the services were accomodated. This is the 2nd time I’ve had something done for my car, and they were very clear on the procedures and pricepoints of the services. More

I am very grateful to Marina. Every time I go to the car shop, I can feel the thoughtful service and friendly attitude. Every time I go to the car shop, I can feel the thoughtful service and friendly attitude. More

Mike was a great asset in our search and a true professional. He made the process very easy. professional. He made the process very easy. More

Always a great experience at Doritos. Very helpful, professional and courteous.. Lyft service very helpful Very helpful, professional and courteous.. Lyft service very helpful More

I am dealing with Kevin Hubert for the last 12 years. He consistently delivers excellent and reliable service. He constantly deserves a pat on his shoulder. He consistently delivers excellent and reliable service. He constantly deserves a pat on his shoulder. More