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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,881 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,881 reviews
July 01, 2023
As always, a great experience at Dorito Bros: service advisor, parts and repair of car, the best customer service I’ve ever experienced! advisor, parts and repair of car, the best customer service I’ve ever experienced! More
by JUFLETCH
Verified Customer
June 30, 2023
Prompt and curtiouse service with details on the service performed. Will be using service in the future. performed. Will be using service in the future. More
by QTECHM
June 29, 2023
I received a recall notice from VW, called Dirito to make an appointment. After many phone tag messages, I was able to make an appointment. The Recall Notice said the service would take a about an hour, so I an appointment. After many phone tag messages, I was able to make an appointment. The Recall Notice said the service would take a about an hour, so I planned to wait for my car. Dirito has a very nice waiting room. But when I arrived at the appointed time, the service advisor said it would take half a day and that I can expect it to be done at 3:30 pm. My appointment was 9:20 am. Had the service advisor told me at the time we made the appointment that it would take that long, I would have taken my car to the Oakland dealer. Dirito is in Walnut Creek and I live in Berkeley. Even though they would drop me at BART, the closest BART station to my home and is a mile long walk. Because of the miscommunication the service advisor was able to move my car to an earlier place in the queue, so instead of being done at 3:30, it was done at Noon. I am very appreciative of the service department's flexibility. More
by April Hopkins
June 29, 2023
Sean kept me informed during the entire process which ended up taking considerably more time than anticipated. He is very personable which made the drawn out timeline much more tolerable. ended up taking considerably more time than anticipated. He is very personable which made the drawn out timeline much more tolerable. More
by R2REDFERN
Employees Worked With
June 29, 2023
I am always very pleased with the service from this dealership. Their time estimates are always spot on. dealership. Their time estimates are always spot on. More
by JASON.STROH
Employees Worked With
June 29, 2023
Muy buen servicio, el personal muy amable. Es muy agradable encontrar gente que hable otros idiomas y en especial es español, el trato se vuelve mas amigable. Es muy agradable encontrar gente que hable otros idiomas y en especial es español, el trato se vuelve mas amigable. More
by EMIZUGAR
June 28, 2023
Zack, the salesman was great! I signed the lease without checking the other dealers on the day, as I wanted to be loyal for time spent with me. Hours later (same day), I received I signed the lease without checking the other dealers on the day, as I wanted to be loyal for time spent with me. Hours later (same day), I received an offer from my local (competitor) dealer, with $1,000 more Dealer discount plus a free L2 charger ($650). Next time I'll call around before I sign any deal, and that's on me! My disappointment was Dorito's lack of willingness to appease or match the other dealership. More
by FOZZYCO
June 28, 2023
Top notch. Fast, convenient, communicative, respectful. They do what’s necessary/asked and nothing more, and they’re honest about what actually needs to be done Fast, convenient, communicative, respectful. They do what’s necessary/asked and nothing more, and they’re honest about what actually needs to be done to your vehicle! More
by KAYHENDII
June 27, 2023
The personal attention by my sales person was outstanding and way above expectations. The attention to detail in the signing part of the sale was very professional and very smooth. The patience shown during and way above expectations. The attention to detail in the signing part of the sale was very professional and very smooth. The patience shown during the operational explanations of the various accessories and safety features of the car made it very easy to understand the first time. My Salesperson did an excellent job and I think the Company should keep him! More
by TIGASP22E
Employees Worked With
June 27, 2023
I’ve been a service customer at Dirito Bros for a while, and when it was time to get a new car, they were just as helpful and professional. I worked with Gus the Bus who was honest, helpful, and got me in t and when it was time to get a new car, they were just as helpful and professional. I worked with Gus the Bus who was honest, helpful, and got me in the perfect car for my family and budget. Couldn’t be happier with my experience! Thank you Gus and team! More
by KATIESKING
Employees Worked With
