Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,934 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,934 reviews

May 28, 2023

Easy in east out Asking for fifteen works is rude a person. Customer should just put what they want and you shouldn’t require a certain amount of words. The only complaint I have is this question on yo More

by jrrjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your experience with us. We are happy to see that our team provided you with an easy and efficient visit to Dirito Brothers Walnut Creek Volkswagen. If there is anything else we can help you with, don't hesitate to let us know.

May 28, 2023

Service staff was very friendly and professional. Sales rep let me test drive an Atlas while I was waiting for my Tiguan to be serviced. Pleasant and comfortable waiting area. More

by DANIELANTHONYGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are so glad to learn that our Service Team was friendly and professional while assisting you. Thank you for also pointing out how they let you test drive a Volkswagen Atlas while they were taking care of your Tiguan. It also makes us happy to know that you enjoyed our waiting area and found it to be comfortable. We appreciate you taking the time to write us this wonderful 5-star review and are available to assist you here at Dirito Brothers Walnut Creek Volkswagen if you have any future automotive needs.

May 28, 2023

We chose a time to purchase a VW ID. 4 when there was a recall in effect. Dave In spite of the recall, David Dorito did a superb job in getting us the car we wanted. It took 6 weeks to ac More

by bcodegard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we appreciate you for sharing your feedback and for leaving us a positive review. We know the importance of having a great experience when purchasing a car, thanks for choosing Dirito Brothers Walnut Creek Volkswagen to help. Have a wonderful day.

May 28, 2023

MIKE RAFF was a delight to work with over email, text and in person! He was very knowledgeable and efficient throughout the whole process. Thank you for helping us get the VW Atlas of our dreams! More

by JOHNWBONHAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MIKE RAFF
May 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on taking home your new Volkswagen Atlas! We are pleased to learn that our Sales Team was a delight to work with via email, text, and in person. Thank you for pointing out how they were knowledgeable and efficient while assisting you. We are grateful to receive your phenomenal 5-star review and welcome you back here at Dirito Brothers Walnut Creek Volkswagen if you need anything else.

May 28, 2023

Excellent service! I was in and out quickly and my service advisor, Marina was awesome! More

by robinhuffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for this 5-star review of our Service Team. It is wonderful to see they got you in and out quickly during your visit. If there is anything else we can help you with at Dirito Brothers Walnut Creek Volkswagen, be sure to let us know!

May 27, 2023

As usual communication was excellent and service was comprehensive. Even when an issue was discovered during the test drive following the service the cause and action taken was explained to me in great More

by DKATSIS70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are delighted to see that our Service Team provided you with excellent communication and comprehensive service here at Dirito Brothers Walnut Creek Volkswagen. It is nice to see they also took the time to explain everything to you in detail. We appreciate your loyalty and this 5-star review. If there is anything else we can assist you with, please let us know.

May 27, 2023

Easy, fast, interview helped with getting exactly what I needed, nothing less nothing and nothing more. More

by MA1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance
May 28, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are delighted to see you got exactly what you needed from our team here at Dirito Brothers Walnut Creek Volkswagen! Thank you for taking the time to write this 5-star review and let us know. We would be pleased to work with you again anytime. Have a wonderful day.

May 27, 2023

Excellent service in terms of communication, knowledge and just overall experience. Sean was extremely helpful and I would highly recommend this dealer More

by PMODERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad to read that our team here at Dirito Brothers Walnut Creek Volkswagen provided an excellent experience, and you were pleased with their knowledge and communication. Thank you for your perfect review, and recommendation of our dealership.

May 26, 2023

Handled my issues quickly and professionally. Listened and made sure all my concerns were resolved. Thank you again :) More

by kellyheather2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great rating and review. We are happy to see our Service Team at Dirito Brothers Walnut Creek Volkswagen was very professional while listening to your concerns and resolving your issues. We thank you for your business.

May 26, 2023

Was a fast and easy transaction, no pressure from the person helping us. Gave me the keys to test drive, I loved it, came back and it was a done deal. Absolutely had a great experience with my first car More

by JUDYMORALES12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
May 27, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing us here at Dirito Brothers Walnut Creek Volkswagen to make your first dealership purchase. We enjoyed reading about your fast and easy transaction and no-pressure sale from our Sales Team. Thank you for your recommendation and this 5-star review.

...
140
...