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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,825 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,825 reviews
April 16, 2023
Great dealership, Gus is a top notch seller and I got a fair trade in value for my previous car. Highly recommended dealership! fair trade in value for my previous car. Highly recommended dealership! More
by sebastiantb
Verified CustomerEmployees Worked With
April 16, 2023
The dealership and staff are great; it's too bad VW is dropping the ball with their EV safety recall! dropping the ball with their EV safety recall! More
by Greg.W.Pola
Employees Worked With
April 14, 2023
Great team of people work at this dealership! I received a warm welcome to an early Friday morning start. Andres and Erin were great. No pressure. Good conversation getting to know the customer.T I received a warm welcome to an early Friday morning start. Andres and Erin were great. No pressure. Good conversation getting to know the customer.The whole team seems to enjoy their job and environment. Congratulations on creating the best car purchasing experience I've ever experienced. More
by LEIF.JOHNSON
April 13, 2023
Purchased a used Audi at Dirito Brothers. The main air vent was stuck not blowing air. They promised to fix it after I buy it. They ordered the parts and fit it following week. They even giv The main air vent was stuck not blowing air. They promised to fix it after I buy it. They ordered the parts and fit it following week. They even give me a courtesy car. Highly recommended dealership. More
by DARKNESSXYZ
April 13, 2023
Great service with on time check in. My car was ready when expected. Kevin was friendly and personable. My car was ready when expected. Kevin was friendly and personable. More
by afmaurer72
Employees Worked With
April 13, 2023
Service is very good and Kevin the service advisor is helpful and accommodating. Will be going back. helpful and accommodating. Will be going back. More
by DELTAPOODLERED
Employees Worked With
April 13, 2023
Gus has excellent customer service skills, he went above and beyond to make the deal possible, all the paperwork was done before I reached there and beyond to make the deal possible, all the paperwork was done before I reached there More
by Nsandhu15
Employees Worked With
April 12, 2023
Took it in to have the engine light diagnosed. Didn't get fixed the first time, no biggie, when I went to pick up the car and it had a huge scratch in the door. Kevin told me they didn't do it, ho Didn't get fixed the first time, no biggie, when I went to pick up the car and it had a huge scratch in the door. Kevin told me they didn't do it, however when we looked at the photo's they take when I dropped it off, the scratch wasn't there....OK. I talked to the Service manager, she said they would fix it. The engine light came back on, so I scheduled the appointment for that and for them to fix the scratch. They fixed the engine light which was good, but the scratch wasn't taken care of. They had the detailer try to buff it out. It actually looks worse that when I brought it in. My car is black and in showroom condition, I really expected them to actually take care of this, knowing full well they scratched my car and I had spoken to the service manager about it. I DO NOT recommend Kevin at all. They way this was handled was poor. So, now what? More
by STEADPARTS
April 12, 2023
Service and communication was fine but 250 dollars for oil change and tire rotation is too much. I won’t be coming back due to price. oil change and tire rotation is too much. I won’t be coming back due to price. More
by BRET2280
April 12, 2023
Sales person and sales manager were both very helpful. Answered all of our questions and made sure our buying experience was a good one. Answered all of our questions and made sure our buying experience was a good one. More
by CVCHSSOFTBALL
Employees Worked With
