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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,892 reviews

April 22, 2023

Dirito bros was very reliable and thrustworthy car service. I'm a repeat customer always. More

by ORLANDO63THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are delighted to learn you consistently find our Service Team to be reliable and trustworthy. Thank you for your loyalty and your business here at Dirito Brothers Walnut Creek Volkswagen. If there is anything else you need, please let us know.

April 22, 2023

Nanika was great! Got me the car I wanted fast and was a real pleasure to work with! More

by WALLACEMICHAEL76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you so much for your amazing review. We are so happy to know you had a wonderful experience with our Sales Team, congratulations on your purchase. We welcome you back to Dirito Brothers Walnut Creek Volkswagen anytime.

April 21, 2023

They worked extremely hard to get me the car I wanted at the price I could pay! More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
May 22, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Rachel, we are so very grateful for your amazing review and rating. It is an honor to be your choice and we congratulate you on your new vehicle. We welcome you back to Dirito Brothers Walnut Creek Volkswagen anytime.

April 21, 2023

Quick turnaround, and fixed problem - a relief to have repair completed finally for known issue with my year More

by jeanavive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are excited to learn that you received quick service for a repair at Dirito Brothers Walnut Creek Volkswagen. It is an honor to assist you and we thank you for your amazing review. Please let us know if we can help with anything else.

April 21, 2023

Sean was great to work with. Fast and efficient. Got my issue solved promptly. Will definitely recommend. More

by MUGRY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you for your amazing review. We are so glad you received efficient service at Dirito Brothers Walnut Creek Volkswagen. We would be honored to assist you with anything else.

April 21, 2023

Very good customer service. Clean. Loved the financing office with touch screen technology for finalizing the agreement. I was given fair trade in value as well. More

by CYork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
May 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are so grateful for your business and feedback. It is wonderful that our Sales Team helped you have a great trade-in experience at Dirito Brothers Walnut Creek Volkswagen. We welcome you back anytime.

April 21, 2023

Quick service and they kept me updated throughout the process. Able to get it sorted in one go instead of needing multiple trips. More

by JENMWILLIAMS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are so happy to know that you received quick service and were kept informed at Dirito Brothers Walnut Creek Volkswagen. It is an honor to help and we thank you for your amazing feedback. Take care.

April 20, 2023

i sent a review earlier today and just noticed I failed to mention wonderful Jesus. he detailed my car inside and out. Now looks spankin' shiny new. Thank you so much. More

by SASS
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the glowing review. Our team here at Dirito Brothers Walnut Creek Volkswagen is thrilled to read that you had a wonderful experience with us. If there is anything else our team can do to assist you, please feel free to reach out.

April 19, 2023

Kevin is always great! Super helpful will always recommend Dorito Brothers to others! Thank you so much for the amazing service! More

by zekriamichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Dirito Brothers Walnut Creek Volkswagen wants to thank you for your outstanding 5-star review. It is such a pleasure to read that our team was helpful during your visit, and we truly appreciate your kind recommendation. We hope you enjoy the rest of your day.

April 19, 2023

It is refreshing to deal with an honest dealership, professional people like Gus Davila, and others there. No smoke and mirrors, and they listen to what you want in an auto. I have purchased a lot of More

by Kwikquote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We value your feedback and love that you experienced the professionalism and attentive listening of our Sales Team here, and we thank you for your continued loyalty. We would, however, like to discuss any related feedback about the 1-star rating you provided, as we are always looking for ways to improve our customer experience here at Dirito Brothers Walnut Creek Volkswagen. At your convenience, please contact me directly so we can discuss this further. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

May 19, 2023 -

Kwikquote responded

Sorry, was unintentional. Was not looking at upper left corner. Definitely five star dealership. Gary Hellman

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