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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,160 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,160 reviews

June 29, 2021

Genuinely friendly, helpful and trustworthy. Not assertive with car purchasing. Gave us the flexibility and freedom to test drive the car we were interested in as long as we wanted to make an infor More

by MCHERNANDEZ2525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Customer satisfaction is our top priority! If you're going to spend that much on something you use all the time we want you to feel confident in your decision. Thanks for letting us know what a great job we're doing!

June 28, 2021

Work done was good and the service rep was friendly and gave me all the information I need. More

by CCSYSTEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback! We're always happy to hear good things from our customers.

June 28, 2021

Excellent work and Marina was very knowledgeable and very sweet. My car works wonderfully plus I got smogged. I am truly happy with Dirito Bros VW... More

by RWILLRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are so glad to hear about your excellent experience with Marina! Happy to hear you are smogged and ready to roll! Thank you.

Jul 01, 2021 -

RWILLRN responded

Thank You for the response. I bought my car at Dirito Bros. and I hope we can continue working together for years.

June 27, 2021

Service is always great at Dirito Bros. I am so happy I purchased another Jetta after my previous Jetta (240,000 miles) was totaled. I just had the car serviced for the first time, < 5000 miles in 1.5 year More

by zuemar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Sounds like you take great care of your cars! We are grateful to have your positive feedback and look forward to serving you again in the (far) future! Thank you.

June 27, 2021

Fast, efficient, and friendly. I would go back in a heart beat More

by BETHE925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience.

June 27, 2021

It was very excellent and very friendly. Iam very satisfied More

by nader195635
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We are very happy to hear it. Thank you!

June 27, 2021

Very great service, very professional...Very fast and very friendly. Car is very great. I would strongly recommend to everybody... Nice job... Ich wünsche Euch ein schönen Tag!!! More

by a.mossejew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Danke! We appreciate the kind words and enthusiasm. Happy to hear you love your new VW!

June 26, 2021

Great service, employees and communication. Been going here for almost 10 years and will purchase future cars here as long as great customer service continues! More

by tonimtisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon- Service manager
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We plan to continue being awesome! Thanks for being a loyal customer and for the great feedback!

June 26, 2021

Great people and a wonderful buying experience , super wonderful dealership More

by PDVSOCCER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! That's what we like to hear. Thanks for letting us know!

June 25, 2021

Great service, responsive, communicative. Good use of tech (online sign-up / texting). 7 More

by Greg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Greg, Happy to hear you found our online system effective and helpful and that your time with us went well. Thank you!

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