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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,852 reviews
February 18, 2023
My experience was fine. It’s really not necessary to demand a review each time how would you rate me as a customer? It’s really not necessary to demand a review each time how would you rate me as a customer? More
by marcuslgm
Verified CustomerEmployees Worked With
I don’t remember his name but he was polite and efficient
February 18, 2023
Jim, Nanika and Shannon in Sales and Service have given us white gloves treatment, finding an id4 for us, teaching us the tech, and addressing a service issue immediately. We left another dealer in frustra us white gloves treatment, finding an id4 for us, teaching us the tech, and addressing a service issue immediately. We left another dealer in frustration and couldn't be happier with Dirito Bros! More
by IWC123
February 15, 2023
Service center is clean and managed well. Professional service & good communication by the service rep Kevin. Professional service & good communication by the service rep Kevin. More
by REIKOFUTA
Employees Worked With
February 15, 2023
Parts department confirmed they had my part days before the appointment for an oil change and part install. After waiting 3.5 hours (2.5 hours in the waiting room at the dealership) I was informed that the the appointment for an oil change and part install. After waiting 3.5 hours (2.5 hours in the waiting room at the dealership) I was informed that they didn’t have my part and they only did the oil change. I would have rescheduled if the dealer had the courtesy to tell me that they no longer had the part I ordered. Not to tell me sooner during the actual appointment while I’m sitting there is horrendous service. 3.5 hours for an oil change is also too long. An alarm was going off for 2.5 hours non-stop while I sat in the waiting room. Employees were vocally dissatisfied by their quality of work environment and the ignored me to fix a printer when I came to pick up my car after the incomplete, slow service. Other dealers in the area provide car washes, timely service, and charge less. More
by enehrbas
Employees Worked With
Don’t remember
February 12, 2023
Service was quick and professional. Thank you Sean for being amazing and always conducting great customer service! Thank you Sean for being amazing and always conducting great customer service! More
by KATRINA5AMAYA
Employees Worked With
February 10, 2023
Thank you Gus and your entire team for a wonderful experience today! We love our new car. We are grateful!! experience today! We love our new car. We are grateful!! More
by lmattos2002
Employees Worked With
February 05, 2023
My service manager Marina did a fantastic job. She listened to my questions and confirmed the service that would be completed. The job was completed in less than three hours and I was on my way. She listened to my questions and confirmed the service that would be completed. The job was completed in less than three hours and I was on my way. More
by CYNTHIAJAFFE
Employees Worked With
February 01, 2023
Fantastic service! Wuick and errficient!will recommend to others.Kevin was very professional .Others good too Wuick and errficient!will recommend to others.Kevin was very professional .Others good too More
by SAGETWO
Employees Worked With
January 30, 2023
Everything was great. Everyone was friendly and the service was quick. Thank you for the help! Everyone was friendly and the service was quick. Thank you for the help! More
by DC
January 28, 2023
At my appointment, I was helped by Kevin, he was very efficient and helpful with my car. efficient and helpful with my car. More
by BERGESKELSEY
Employees Worked With
