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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,130 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,130 reviews

June 07, 2021

Wonderful service. Andres was very profesional, honest and very helpful. We didn’t feel pressured at all. Ed the finance person explained everything to detailed. I would come back to lease another car for More

by FIORELLAGB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Andres and Ed. Thank you for the positive feedback!

June 06, 2021

Good experience. Appreciate Marina’s focus and attention to her customers. I was thankful that the car did not need additional work and that the work was completed quickly. More

by AJ_KHAN_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Always great to hear there's nothing unexpected! Thank you for taking the time to let us know how professional and helpful Marina was.

June 05, 2021

The service department experience was excellent. Easy drop off, updates on the progress of the service, and pickup. Kevin our service contact was professional, and courteous. More

by PJ_NIKOLAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi PJ, Thank you for letting us know how smoothly your service experience went. We are glad to hear that communication was good and that Kevin took great care of you. We appreciate your feedback!

June 04, 2021

First time visit, people took good care of me, and recommended service to improve cars safety, which I will do come next retirement check. Staff polite and helpful. More

by pops495
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jun 07, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience and felt well taken care of. We look forward to next time! Thank you.

June 03, 2021

I traded my 2018 Passat for this 2021 beauty! This is the second vehicle I have purchased from Dirito VW. I have always been treated with the upmost respect and have never been pressured to buy a car. Gus Da More

by M.Denham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller
Jun 04, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats on the new Passat! Looks like your pup is excited for the new ride, too! Thank you so much for the positive feedback for Gus, Ed and Kevin! We are happy to hear you always have a great experience. Enjoy!

June 02, 2021

They got right to the problem. I was in and out in one day. Etc etc etc etc etc etc etc etc etc etc etc More

by DMNDFITZGERALD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jun 04, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear it! Thank you.

June 02, 2021

I have been taking my car to Dirito Brothers for about 7 years and always been very satisfied with the service, care and professionalism my car and myself have received. In the years I believe I have been h More

by LCV707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jun 04, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is so nice to hear! We want to thank you for your continued support over the years and are so happy to hear that you consistently receive great service from everyone on the team. Thank you for taking the time to write such a great review!

June 01, 2021

Service visit to resolve minor recall issue on shifter. Work was done quickly as scheduled. Thanks. Customer “ lounge “could use some improvement. Rather austere compared to BMW and Subaru dealerships I vi More

by THOMSCH
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
Jun 04, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to hear your service was completed so promptly. And we appreciate the feedback on our lounge, we take your input to heart and are always working to improve our services. Thank you!

June 01, 2021

Work completed on time without any issues. Recall item taken care of too. Service department if always easy to work with. Thanks for making things hassle free. More

by Rob
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great review! We are happy to know that you had such a positive experience with our service dept.

June 01, 2021

Andreas has been very patient and kind during the whole process of buying my brand new car. I had a great overall experience at the dealer and highly recommend Dirito Brothers VW! More

by CHOEYJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Andres. Congrats on your new VW! Thank you.

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