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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

December 17, 2022

The service was and is always great, this time I am not giving the 5 stars because the dealership was not able to send a ride to pick me back to the dealership to get my car. More

by LOURDESP.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael from the service department.
Dec 17, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello! We are so grateful for this positive rating and we appreciate your feedback with regard to the shuttle service. Enjoy the rest of your day, and we hope you'll visit us again at Dirito Brothers Walnut Creek Volkswagen.

December 16, 2022

Very professional and helpful service rep, and everything was explained well. Service was completed on time More

by JOEROEBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to hear that we could provide you with the service you needed. Our Service Department here at Dirito Brothers Walnut Creek Volkswagen truly appreciates your feedback and looks forward to serving you again.

December 12, 2022

Francisco did a great job helping me with a service visit and a follow-up visit to install new tires on my Tiguan. More

by JON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 14, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi, thanks for the awesome review! It brings us here at Dirito Brothers Walnut Creek Volkswagen excitement to know our Service Team was helpful. We will always be here for any automotive needs you shall require. Come back and see us in the future if you need assistance. Take care.

December 12, 2022

A very good car buying experience. Did not feel pressured and salespeople were informative and helpful. We would return to this dealership in the future for vehicle purchases. More

by Sherf9ers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, sounds like you had a great visit from start to finish, which makes everyone at Dirito Brothers Walnut Creek Volkswagen very happy. Thank you for taking the time to send us a 5-star review. We're very glad to learn that you had a laid-back experience throughout the buying process, and that you ultimately left with exactly what you wanted. After-sales service and attentiveness is just as important as before, and we're proud to know that our Sales Team did everything possible to make sure you were completely satisfied with your purchase. Congratulations on your new purchase and we look forward to assisting with any automotive needs in the future.

December 11, 2022

Sean was professional. Drop off and pick up went smoothly. All in all a good experience. More

by RANDYGOLDEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for leaving us this 5-star review. We are pleased to know that our Service Team was able to make your experience here at Dirito Brothers Walnut Creek Volkswagen a success and that this exchange of your vehicle went seamlessly. We hope that you have a fantastic day.

December 10, 2022

My team member that helped me was very professional and thorough and very nice and helpful More

by JERMARTIN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your high star rating. We're happy to see that your experience with our team here at Dirito Brothers Walnut Creek Volkswagen was excellent, helpful, and professional. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon.

December 04, 2022

Sean provided excellent communication and service. Sean made my experience at Dirito VW a great one! More

by NSWALLOW
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Nothing makes us happier than knowing that our team is making our customer's experiences great! We hope to provide you with more excellent communication here at Dirito Brothers Walnut Creek Volkswagen.

December 03, 2022

Very nice people to deal with. All three interactions with your staff were pleasant and professional. I wish all my car buying experiences were as good More

by mdbws
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello and thank you for choosing to visit us at Dirito Brothers Walnut Creek Volkswagen. We appreciate your business and we hope you visit again soon!

December 03, 2022

Great customer care from the service advisors, service department and overall the entire VW team at Doritos Brothers. More

by DANTEONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

It brings us joy to receive your 5-star rating. We'll be sure to let everyone here at Dirito Brothers Walnut Creek Volkswagen know about their hard work.

December 02, 2022

Great atmosphere n clean facilities, awesome friendly n knowledgeable staff. On time service return time. I recommend them to my family and friends. More

by JEMCVANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello! We're glad you're happy with the way we do business here. Thank you for the five-star review of the service facilities and promptness of the Service Team. Please don't hesitate to reach out to us here at Dirito Brothers Walnut Creek Volkswagen in the future if you need any further assistance. Have a great day!

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