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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,173 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,173 reviews

May 27, 2021

Simply unhappy! Car in for "routine maintenance" , kept overnite at my request. When picked up I asked if the blue urea fluid had been filled-- certainly was the answer, but with my first tank of gas the w More

by ETHEARS
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Hubert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 26, 2021

Love this Dealer... love all the people I come in contact with. Professional, pleasant & always helpful and conscientious. Would always refer Dirito Bros. & VW to one and all More

by RICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jun 04, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Rick, Aw, shucks... Thank you so much! We appreciate the kind words and recommendation. We look forward to seeing you again!

May 26, 2021

More work than anticipated so all went well. I mean what I briefly said so I would not have a 25 word minimum. Stuff the circle. I do not subscribe to a forced review. Regards, Steve Snyder, PhotoMedia More

by jsteve34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, Steve, for your great review and putting up with the 25 word minimum. We appreciate you taking the time to write them!

Jun 04, 2021 -

jsteve34 responded

In a Consumer Report type report; our 2019 Jetta, stick shift in 6th gear at 2000 rpm travels 72 mph. Acceleration in 2nd or 3rd gear from 1800 rpm is very brisk. When I enter I-680 in 3rd gear, I quickly go to 4500 rpm = 72 mph and shift directly from 3rd to 6th, Then cruise at 72 mph. Driving from Portland on I-5 at 75 to 80 mph, averaged 71 mph at 46.1. mpg. Tabulated, my fuel mileage average for the year 2020 was 34.6 mph. But in real money, the real cost per mile is insurance and depreciation. Regarding handling, I outran a Porsche through the Diablo curves east of Diablo. In the rain. So if you know how to quickly drive a Jetta, you can surprise a some divers in high performance cars; i.e. high performance car and low performance driver. Regards, Steve Snyder, PhotoMedia

May 25, 2021

I have a super mega hyper extended warranty that costs quite a bit and I have to pay for tire rotation? Didn’t wash my car and didn’t get a courtesy vehicle like last time. More

by STOYAN.HRISTOV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gerard Rose
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

Dirito Bros. has a great selection of vehicles, and their no-pressure approach to sales is a big reason I keep coming back to them to buy my cars. I also like the fact that they offer very fair trade-in val More

by JA925
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow, we couldn't ask for better feedback! We appreciate your continued support and very kind words. Thank you, We look forward to next time!

May 25, 2021

Great serviice. Car was ready sooner than I expected. No problems with anything. I always get excellent service at Dirito Brothers and will continue to bring my.car there. More

by kroop4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are very happy to hear this! I am glad to know you always get great service with us and we look forward to seeing you next time. Thank you!

May 25, 2021

It is always a pleasure to have work done on my Volkswagen and Marina is always always super helpful and nice. Thank You for the help. More

by ACEDELUXESTUDIOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

The pleasure is ours! We are glad to know that you always have a positive experience and thanks for letting us know that Marina is a part of that!

May 25, 2021

Tim, the service advisor was so nice and helpful since Tim, the service advisor was so nice and helpful since it's my first time to have my car service in your dealership. That was a good experience. More

by JPIDLA1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jun 04, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful! Thank you for letting us know how helpful Tim was, and welcome to Dirito Brothers!

May 24, 2021

Gus was honest, fun & friendly salesperson who helped me get me very first EV! He prioritized my needs and got my ID4 faster than expected!! Thanks, Gus! His energy great and I’m loving the car! More

by VW@ID4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

VW@ID4 responded

Thanks for hassle free experience!!

May 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats on the new ID.4! Lucky you. Thank you for the positive feedback for Gus, he is the best!

May 23, 2021

I arrived assuming something was wrong with my car because i could no longer pull up and out of my driveway. Actually, the car was smarter than I am; if the defroster was on, this driveway feat was no More

by PROBERTS7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Cars are getting incredibly smart these days! We are happy that Kevin was able to save you time and money with a quick fix. Thanks for the positive feedback!

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