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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

November 19, 2022

Ron made this purchase very seamless. It was the quickest purchase I have ever made. Erin was also great at doing all the paperwork. Many dealers tried to markup their prices but this dea More

by roavalos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Roavalos -- We are delighted to be told that you had a fine encounter with Dirito Brothers Walnut Creek Volkswagen. Thank you for typing up this 5-Star review on DealerRater. Thanks for being a loyal customer.

November 18, 2022

It was a great pleasure doing business with Dirito vw of Walnut Creek, and his people. Augusto is a wonder person that will make you feel welcome and make you buying experience berry pleasant. My wife and More

by aaroncarmona10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to hear you had a great experience at Dirito Brothers Walnut Creek Volkswagen. It is great to hear that our team assisted you with the finest customer service purchasing your new 2023 VW Atlas Sel. Please don't hesitate to reach out for assistance. Have a wonderful day.

November 17, 2022

Great customer service. Very friendly. Gus went above and beyond to help us get to a mutually agreeable contract. And I love my eGolf!!! More

by philippa.erlank
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We are so thrilled to hear that you love that your eGolf! It was our pleasure to provide you with great customer service. Your five star rating and fantastic review is greatly appreciated here at Dirito Brothers Walnut Creek Volkswagen.

November 17, 2022

Francisco checked me in and he was very nice. Always a pleasant experience getting my car serviced at Dirito Bros. More

by JAMISONCROSBY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
Nov 18, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave this positive rating, Jamison. It was our pleasure to provide a top-notch Dirito Brothers Walnut Creek Volkswagen experience. We hope you will come back to see us in the future.

November 17, 2022

Great services. Friendly staff. I had a great experience bringing my car in for service. More

by BUMBLE1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write a five-star review, we appreciate it. We are excited to have you as a customer of Dirito Brothers Walnut Creek Volkswagen. Be assured that you can always expect that same level of service, no matter what you need help with. Take care.

November 17, 2022

Made deal in 10 minutes over the phone with John. Very gracious and unbelievable offer. Less than an hour in show room to sign papers and leave with new car. More

by DBERTHEAU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, it is amazing to know that our Sales Team was able to assist you in getting a quick and great deal. We are happy that you got the chance to leave our dealership with a new car. Thank you for supporting Dirito Brothers Walnut Creek Volkswagen.

November 16, 2022

I’m always very pleased with the service and people I deal with at Doritos Brothers. More

by CARLTWO45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave this great rating. It was our pleasure to provide a top-notch Dirito Brothers Walnut Creek Volkswagen experience. We hope you will come see us again in the future.

November 14, 2022

Easy experience and great support from our sales person Andres. Made my daughter's first car purchase experience a good one! More

by MMATSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, congratulations to your daughter on her first vehicle. We are delighted to read you enjoyed an easy car-buying experience working with our Sales Team. Thank you for your four-star review and let us know if we at Dirito Brothers Walnut Creek Volkswagen can be of any further assistance.

November 13, 2022

Francisco was fantastic. My car was having a 80K miles service. The break was in need to be replaced. He was kind enough to give me a loaner to use for the next day while More

by vanessa.szumlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Vanessa, we are so glad you received an excellent experience here at Dirito Brothers Walnut Creek Volkswagen. Thank you for this fantastic review and feedback. We hope to serve you again in the future.

November 13, 2022

I went in for an oil change. The team did more than an oil change replacing my filters among other things. Now the front air vents dont work. Terrible service. More

by RSTANCES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, I appreciate you taking the time to share your experience with our Service Department. If possible, I would like to speak with you about the condition of your front air vents. Please call or email me directly at your earliest convenience. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

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