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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,851 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,851 reviews

November 10, 2022

It was a nice experience, I was in and out with a new car in no time More

by JohnrobertVW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello John. Thank you for taking the time to share your positive five-star experience. Our Sales Team is dedicated to providing the right fit for our customers in a timely manner. Congratulations on your new car. Come back and visit us at Dirito Brothers Walnut Creek Volkswagen for any future needs.

November 10, 2022

Kevin was so helpful. Great patience & thoroughness looking for the sound I couldn't describe. More

by PSETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic - Pat I believe was his name, Tim Luong
Nov 12, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you for coming to Dirito Brothers Walnut Creek Volkswagen. Our staff was happy to help you with patience and thoroughness. We appreciate your recommendation and look forward to having you back if you need us.

November 09, 2022

Got in, listened to what we needed and presented a perfect car that met our budget. Great experience and couldn’t recommend them enough. Thank you! More

by paulolacerdasobral
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello Paulolacerdasobral, we here at Dirito Brothers Walnut Creek Volkswagen are excited to learn you enjoyed a great car-buying experience working with our Sales Team. Thank you for your fabulous five-star review and recommendation on behalf of our team. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

November 09, 2022

Service scheduled time and plan are always on time, within the car requirements and more than fair; Greatly appreciate the attention and support to determine the current recurring problem. Nice Work More

by kwmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello! Thank you for your review. We are happy to know that you continue to receive timely and attentive service here at Dirito Brothers Walnut Creek Volkswagen. Our Service Department takes pride in providing excellent support to our customers. Please reach out to us if you need any further assistance. We are always here for you!

November 07, 2022

Super helpful and professional. Great follow up and communication. Recommend Dirrito bros. 3 Cars purchased here. More

by EBG
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review for our Sales Team! We are glad to see that we continue to be your go-to dealer for your automotive needs. We appreciate the recommendation and thank you for choosing to bring your repeated business to us here at Dirito Brothers Walnut Creek Volkswagen.

November 07, 2022

Awesome buying and service experience from the start. After looking for a new work vehicle for months and being disappointed by other brands and dealerships we took the advice of a friend and went to Dir More

by J.MCMINDES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola
Nov 10, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are elated to see you had an awesome car-buying experience from start to finish. Our Sales Team is glad that you had a hassle-free process and were provided with a great deal. Thank you for your high recommendation and support. Dirito Brothers Walnut Creek Volkswagen looks forward to seeing you again.

November 06, 2022

Fantastic experience today. Gus was patient, friendly and we had a great time buying today. Definitely not the last car we will buy here. More

by Philipp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Philipp. Congratulations on your new car! We sincerely appreciate you sharing your fantastic experience. Our Sales Team aims to provide quality service. To see that we were patient and friendly makes us smile. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen for your purchase needs. We'll always be here to help.

November 06, 2022

Marina was swift and efficient at my drop off and pick up. She recommended to add a tire rotation, which I was happy to add and the price was very fair. More

by KATHYRAY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Kathy, we are so glad to provide you a swift and efficient service experience here at Dirito Brothers Walnut Creek Volkswagen. Our team is so appreciative and welcome you back anytime that you may need us.

November 04, 2022

Great place to buy a VW. Very friendly and made buying my new Arteon very easy. Thanks Sterling, Johnny and Erin More

by EUGENENEWELL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We are pleased that you find Dirito Brothers Walnut Creek Volkswagen a great place to purchase a vehicle and that our Sales Team made buying your Volkswagen Arteon easy. Congratulations!

November 03, 2022

Great service with clear communication and dropped off and picked up quickly. Will do all me servicing here. More

by kkostas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello! We cannot thank you enough for choosing Dirito Brothers Walnut Creek Volkswagen for your maintenance needs! Our goal is to not only meet your expectations but exceed them. Your loyalty to us is humbling and our Service Team is appreciative of your five-star rating. Thank you for your commitment to us for any future requests and please let us know if you have any questions!

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