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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,851 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,851 reviews

June 13, 2022

Very professional, courteous and friendly throughout the experience. Added in an additional request with ease. More

by TRISHBEIRNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike - sales. 5 stars!
Jun 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to know your recent visit went so well. Thanks for the comments!

June 11, 2022

They are always such a pleasure to work with. Communication is key and they never disappppoint. I have never had an issue More

by DPBLAKE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind feedback!

June 11, 2022

Had appointment for my 2019 Volkswagen Tiguan recall maintenance ended up buying the lease out. More

by A_ARCHULETA26
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

The Tiguan is a great car, so a very good decision. Enjoy!

June 08, 2022

The dealer did a great job getting my appointment time and even let me drop it off early. Marina was great and efficient and even helped get the long standing door issue resolved. More

by downtown181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Sounds like a positive experience all the way around. We'll share your comments with Marina. Thanks for choosing Dirito Brothers VW!

June 08, 2022

He tried to show every option that he has, and well explained each options pros and cons. Now we have a new Atlas that will stay with us for couple of years. Thanks Gus, thanks Dirito More

by Otkuzucu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new Atlas! And thank you for the kind words about Gus. Enjoy!

June 08, 2022

Great customer service! We did not wait for a long time and the car is ready. More

by Paula
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Promptness is part of good customer service. Nice to hear that we got your car ready and back in the road without delay. Thanks for the feedback!

June 07, 2022

Took their time talking with us as customers and helped me get the car i wanted. More

by florencioangelica02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Very glad to hear that you found the car you wanted, which is not easy in this market. Congratulations and thanks for the review!

June 07, 2022

Great friendly customer service! I've bought two cars through them, and I take my cars there for service. More

by sarahherzog11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your loyalty and looking forward to serving you in the future. Thanks!

June 06, 2022

They where nice, straight forward about price which I really appreciate. They where quite and very attentive to me the customer. I never felt like I was being missed treated at all. Great experience buy More

by MELISSABLUMENTHAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Jun 06, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your thoughtful comments and we sincerely hope you enjoy your new car for many years to come!

June 05, 2022

Jim was a hreat salesman and dealership ambassador. He knew his product snd listened to our questions and needs. Plus the dealership did not take advantage of the current inventory crunch by tacking on More

by RUDY17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
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