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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,851 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,851 reviews

June 05, 2022

It was a great experience! Gus was so helpful and knowledgeable ! Great personality too! Thank you so much for your help! More

by ChristianaYee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback, Christiana! Glad that Gus was so helpful. Enjoy!

June 05, 2022

They did the inspection and notified me of the completion in a timely manner as promised More

by Rbidlingmaier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice to know it all went smoothly. Thanks for the feedback.

June 04, 2022

Kevin in the Service Department has taken care of my car for twenty years and continues to provide great service year after year. More

by DVAVREK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your longterm loyalty! We truly appreciate it and glad to hear we didn't let you down on your receive Service visit.

June 03, 2022

Sean Thomas was awesome! Very friendly, was quick, efficient, got me in and out in the committed timeframe. He also updated me, checking in, at several points during the shor More

by MICHAEL.SANCHEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola
Jun 03, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great comments regarding Sean and we're pleased to hear that your recent Service visit went so well.

June 02, 2022

Service was excellent. I called on a Friday evening with a front headlight out: Sean was able to fit me in at 7am Saturday -- met me there and had the service completed w More

by TOMLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Sounds like a successful visit! Glad it went smoothly and quickly. Thanks for the comments.

June 02, 2022

Jim Cord and Dirito Bros. were great to work with and I highly recommend them to anyone. More

by MDOIGNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Jun 03, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the vote of confidence and 5 stars! Much appreciated.

June 02, 2022

Went in for a recall, left with car problems …. all new things. No head lights. Told me they didn’t do anything before even listening. Have to go back on my time…uphill battle. More

by MCROFTDESIGNS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Maria thank you for responding, we are so very sorry to hear that this happened. We will do everything we can to make sure that you are taken care of and will make sure to reach out to you as well.

May 31, 2022

Great buying experience! Our guy Ron got us in & out as fast as possible. Still took a couple hours, but they had exactly what I wanted and didn't try to over-sell us on anyt More

by dalexander5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear that you found the vehicle you wanted and that the process was relatively quick. Thanks for your feedback!

May 29, 2022

It was a pleasure doing business with Doritos Bro. And Jim Cord. Fabulous experience! I highly recommend them to anyone wanting to buy a VW. More

by JPHOLLOWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Jun 01, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for choosing Dirito Brothers and nice to hear the buying process went well!

May 28, 2022

Jim is a gem of a guy and we had a great time working with him. More

by SARAHMARIAN6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Jun 01, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear that it went well! Thanks for the review.

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