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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

May 19, 2022

Everyone is very nice and the work gets done promptly. I’m hoping they did a good job More

by juliebrewster7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
May 20, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback, Julie, and we're confident all work was completed properly. If there's ever an issue, please get back in touch with us. Thanks.

May 19, 2022

Sean our service advisor is great. He went above and beyond his call of duty. More

by CHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive comments regarding Sean. And thank you for choosing Dirito Brothers!

May 18, 2022

My experience was awesome. When I pulled up and got out of my car they already knew my name and were ready for me. More

by MELISSA.GURULE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know her name
May 20, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Pleased to hear they were so prepared and friendly. We appreciate your business and your comments. Thank you!

May 17, 2022

Add appointment for routine maintenance/oil change on my Tiguan , my service advisor Francisco was very efficient. Five star for Francisco More

by GARNERJ123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco
May 17, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review! Glad your recent Service visit went so well.

May 17, 2022

Fast friendly service. Good job on getting us in and out in a timely manner. Wish stock was more available, missed out on the two percent off deal. More

by CLRNCIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for choosing Dirito Brothers and the 5-star review! Much appreciated. Sorry stock is so low these days; tough market.

May 17, 2022

Smooth visit to the dealer for tires and service. They were ready for me, they finished on time (and contacted me). There was a bit of confusion over some sale and promotion dates; another dealer mi More

by PROBERTS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who stocks the coffee in the waiting room.
May 18, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your loyalty and glad to hear that any confusion was handled to your satisfaction!

May 17, 2022

Great service dept. Sean was very helpful. Not rushed, and very mindful of my time and expense. Overall, an excellent experience. Kevin was also great, and jumped in More

by sf_dweller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the detailed review. Very helpful. And thank you for choosing Dirito Brothers!

May 15, 2022

Doritos Bros is the place to buy your VW. They are always professional, courteous and knowledgeable. We have been buying /leasing our VW’s here for about the 18 years! More

by ROSSANAAGUILAR1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
May 17, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Your repeat business is very much appreciated! We're thankful for wonderful customers like you. Thanks for choosing -- and sticking with -- Dirito Brothers!

May 14, 2022

I was very impressed with the whole team. My saleaman Jim was very knowledgeable and not pushy at all. Great guy to work with. I'm happy with the Jetta I purchased. Perfect car for my new tee More

by Ryan S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
May 18, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new Jetta, Ryan! And thanks for the kind words regarding Jim. Enjoy!

May 11, 2022

Excellent customer service Gus knew exactly what I wanted and did a great job explaining all my options More

by Heath22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback! Glad that Gus was so helpful.

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