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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
5,031 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 5,031 reviews

September 10, 2025

Punctual, professional, and pleasant. My ID.4 was serviced exactly as scheduled at 7:00am on Monday. No delays, no surprises—just top-tier VW service. Couldn’t ask for better. More

by rvared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on the punctuality and professionalism of our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for choosing us for your ID.4 service.

September 09, 2025

Great communication and friendly staff. Explained all services performed and was on time as promised. More

by ANGELO.BOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saturday appointment, unknown service advisor
Sep 09, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear about your experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for taking the time to share your feedback.

September 08, 2025

Came in with blinking check engine light but was sent away after diagnostic as there is no issue. Left the dealership and light started blinking again and went away. I am concerned that there is an issue More

by denisfrolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Thomas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We’re committed to delivering outstanding service experiences and would appreciate the chance to discuss your feedback about your vehicle. When you have a moment, can you please contact us directly? Thank you, Dirito Brothers Volkswagen 925-934-8224

September 07, 2025

They had lots of inventory for the model that I was looking for. Was able to find what I want among the inventory which was very convenient. “AB”, our salesman was very low pressure and helpful. He More

by PhilC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdalla Wahba
Sep 07, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you found the inventory and service from our team convenient and helpful. Thanks for choosing Dirito Brothers Walnut Creek Volkswagen.

September 07, 2025

I’ve been coming in for service for 10 years. The dealership is looking a little ragged these days. The waiting area and restroom are looking rundown, but I was greeted nicely and check-in was ea More

by jasonb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto (was great)
Sep 07, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We appreciate you taking the time to share your feedback regarding your recent visit here. It's great to learn that the check-in process went smoothly and our Service Team was polite. However, we would like the opportunity to discuss the wait time you encountered for the repairs and the quality of communication. Can you please give us a call at a time that is convenient for you? We look forward to hearing from you. Thank you, Dirito Brothers Volkswagen 925-934-8224

September 07, 2025

Everyone is nice, service is efficient and well done. Very easy to schedule and they’re good at reminding you too. More

by MELISSAMHAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a great experience with our service team at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your feedback and wishing you well.

September 07, 2025

I Great service done exactly on time as expected. Cannot recommend Dirito VW higher. Shannon in service is the nicest person I have met in the car industry. More

by TGLATTKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to know that our team provided timely service for you. Your high recommendation means a lot to us here at Dirito Brothers Walnut Creek Volkswagen. Thank you for taking the time to share your experience.

September 06, 2025

Very friendly and helpful. Car was done and communicated with me on everything. Very convenient location More

by ERINKENNED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're glad our team was able to assist you efficiently at Dirito Brothers Walnut Creek Volkswagen. Hope everything with your car service went smoothly.

September 06, 2025

Marina was very helpful and communicated with me very clearly about what would be done. More

by pflora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you found our communication clear and helpful. Our team strives to deliver the best service possible at Dirito Brothers Walnut Creek Volkswagen. Thank you for your feedback!

September 06, 2025

Gus Davilla was very helpful and my experience with him was excellent, we look foward to working with Gus again in 2 years when our lease expires. More

by annabmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear that you had an excellent experience with our team. Thank you for sharing your thoughts and choosing Dirito Brothers Walnut Creek Volkswagen.