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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,856 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,856 reviews

May 14, 2025

Been coming here forever, service has always been quick and efficient. Always very informative about what was done and what may be coming for the next service. More

by MINNIEW
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your continued trust in Dirito Brothers Walnut Creek Volkswagen. Our team is glad to provide efficient and informative service. Thank you for sharing your experience.

May 12, 2025

I was helped by Marina Felix who was very helpful in every way. She was completely knowledgeable in every aspect of the service maintenance of my Volkswagen Tiquan including how to work the outside mir More

by PHILLIPSSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that our team at Dirito Brothers Walnut Creek Volkswagen provided helpful and knowledgeable service for your Volkswagen Tiguan. Thank you for the review.

May 12, 2025

As usual, the service was professional, the coffee was good, and the waiting time was reasonable! My only suggestion: Instead of having customers sign two or three copies after the service is complete, yo More

by dennishabecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback and suggestion. We're happy to hear you had a good experience with our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate customers like you who help us improve.

May 11, 2025

Great experience! Easy hassle-free process, and our salesman AB was awesome. We were in and out in less than 2 hrs. Very fair on our trade-in offer and the price of th More

by MJBELLOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AB Wahba
May 12, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're thankful for your high recommendation. Our team is proud to make the car-buying process easy and hassle-free. Wishing you smooth driving with your new vehicle from Dirito Brothers Walnut Creek Volkswagen.

May 11, 2025

Very nice facility, professional a d competent employees. Would choose Diriito for my next car purchase and service. More

by tedwojcik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, I appreciate you sharing your review and am glad to read you had a positive experience with our team and facility. It would be our pleasure to assist you with your next vehicle purchase and service needs. However, I would like the chance to speak with you about the star rating you have shared. If you could, please reach out to me at your earliest convenience to discuss any feedback you may have. I look forward to hearing from you. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

May 10, 2025

Marisa is knowledgeable and professional and worked with me, my insurance adjuster and Josh who repaired the rodent damage. It was seamless process and I appreciated the superior customer service. More

by denise.h.m3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear about your smooth experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for appreciating our customer service. Wishing you well.

May 10, 2025

Sean and all the employees at the dealership provided awesome customer service. I appreciate it. More

by scraft74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful for your feedback and are happy to hear you had such a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen.

May 09, 2025

It would have been 5 stars but you misplaced my car at pick up and it took over 20 minutes for you to find it. More

by ELAINE5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your review and feedback. We always strive to provide our guests with a positive experience here at Dirito Brothers Walnut Creek Volkswagen. If you would like to discuss your recent visit further, please reach out to us.

May 07, 2025

Marina is always a pleasure to work with and answers any questions quickly. It took longer to complete the repair than I expected, but that might be due to the difficulty of getting SAAB parts. More

by EPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team. We appreciate your patience and understanding regarding the repair process and hope you're satisfied with the outcome at Dirito Brothers Walnut Creek Volkswagen.

May 06, 2025

Good job. Team was great, customer service was awesome. Will be back for future services. More

by JOSHUAHASKINS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. Our team at Dirito Brothers Walnut Creek Volkswagen is glad you had a positive experience with our customer service.