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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,892 reviews
January 05, 2022
I’ve bought several cars from this dealership but because I live in Marin I have been bringing my car to the Marin dealer for maintenance. I decided to bring my car for maintenance to Walnut Creek becaus I live in Marin I have been bringing my car to the Marin dealer for maintenance. I decided to bring my car for maintenance to Walnut Creek because I have a relative nearby that I was visiting. I was disappointed in the lack of communication that I’m accustomed to receiving at the Marin dealership. Also, in addition to scheduled maintenance I requested the push start button be checked as I had been having to push it several times to start the car. I was caught off guard that this item cost $450 to replace! I’ve never had an issue in the past with any ignition starters that were keyed, so to have my first keyless ignition stop working and the cost $450 to replace made me question whether the keyless ignition is a good idea. What good is a feature that loses its function and costs $450 to replace, when the previous key ignitions I’ve had never had any issues? It has been a couple weeks since my service, and I am now having problems with the emergency brake setting, which I believe must be connected to the recent service since I never had any issues with it before the service, and it is located in the same general area as the keyless ignition. To have to drive all the way out to Walnut Creek again for something I believe is due to poor service is very upsetting. It has made me reconsider whether I will buy my next VW from the Walnut Creek dealer as I’m concerned that perhaps that dealership has lost the high customer service that it had in the past. The Marin dealership has been much more thorough with the service I have received there. More
by TMEHOVES
Verified CustomerEmployees Worked With
Tim Luong
January 05, 2022
Very friendly and accommodating. No hassle, we talked through what we were looking for as well as price and they made it happen. If the service is just as good, then they'll have a longterm customer. through what we were looking for as well as price and they made it happen. If the service is just as good, then they'll have a longterm customer. More
by VASQUEZ_ADAM
Employees Worked With
January 05, 2022
Andres and Eddy are always so welcoming and very kind. I don’t know everybody’s names but everybody is so nice there and helpful! don’t know everybody’s names but everybody is so nice there and helpful! More
by SHIHO AKIN
January 04, 2022
When one goes to a dealership for routine maintenance that is charged at a premium price, it is disappointing when they won’t be bothered to even wash the windows or vacuum the floors. Especially when J that is charged at a premium price, it is disappointing when they won’t be bothered to even wash the windows or vacuum the floors. Especially when JiffyLube does provide the service for their customers. Service and time to complete the job was good but was truly disappointed that something so automatic can’t be done. More
by delta_santa
Employees Worked With
January 03, 2022
I LOVE my new car! Dirito Brothers made the process of purchasing a new car easy and efficient! Ron Simi was excellent throughout the entire process. 10/10 would recommend using this dealership! purchasing a new car easy and efficient! Ron Simi was excellent throughout the entire process. 10/10 would recommend using this dealership! More
by EMILYDURRELL
Employees Worked With
January 03, 2022
Excellent service Sean is very professional adviser and friendly. Always answer the phone take care everything he is the best. friendly. Always answer the phone take care everything he is the best. More
by Abdul Haseeb Zahoori
Employees Worked With
January 03, 2022
Very friendly, went out of there were to satisfy us, in what we needed. Will recommend this dealer. what we needed. Will recommend this dealer. More
by ARANA.ADELA
Employees Worked With
January 03, 2022
The service advisor listened and asked clarifying questions to make sure he understood the problem well. He called me when the car was done and explained what was done to fix the problem. The best questions to make sure he understood the problem well. He called me when the car was done and explained what was done to fix the problem. The best - he asked me to bring back the car if the problem is not resolved. More
by GUNSHIM
Employees Worked With
January 02, 2022
Dirito Brothers Volkswagen is hands down the best of the best! Just completed another 3 car purchase for our fleet. Another absolutely perfect experience!!! We will definitely be back soon. Did I best! Just completed another 3 car purchase for our fleet. Another absolutely perfect experience!!! We will definitely be back soon. Did I mention that in the last quarter we purchased almost 20 new Volkswagens without ever going there?! More
by Calspecc
January 02, 2022
I am always impressed by the service procedures and communication provided by Kevin and his colleagues, and by the service done by the mechanics. communication provided by Kevin and his colleagues, and by the service done by the mechanics. More
by mtpchurch
Employees Worked With
