Dirito Brothers Walnut Creek Volkswagen

Great experience! I really felt like the staff was trying to help me get exactly what I wanted at a great price, without just pushing a car on me to make the sale. I’m I really felt like the staff was trying to help me get exactly what I wanted at a great price, without just pushing a car on me to make the sale. I’m not big on dealerships, but this is our second very positive experience with Dirito Brothers and they are the only dealership that I highly recommend. Thank you Andres and the other staff involved in our purchase! More

Great experience. Excellent service from Shannon Sousa. I always enjoy working with her to keep my VW in top shape. Shannon is a good communicator, knowledgeable, and Excellent service from Shannon Sousa. I always enjoy working with her to keep my VW in top shape. Shannon is a good communicator, knowledgeable, and makes thoughtful suggestions which make for happy customers. Plus, Shannon is a car aficionado as I am so she is fun to talk to. More

Great experience with Oscar and team! Felt like we got a good deal and walked away with just what we needed. Only thing I would say is the wait to meet with the financ with Oscar and team! Felt like we got a good deal and walked away with just what we needed. Only thing I would say is the wait to meet with the finance manager to finish paperwork felt a little long...especially since the dealership didn’t seem very busy that night. Otherwise everything was awesome! More

Sweet Great experience with a no pressure no nonsense approach to helping us find a car with care and professionalism. Thanks again Gus. Happy Holidays to y Great experience with a no pressure no nonsense approach to helping us find a car with care and professionalism. Thanks again Gus. Happy Holidays to you and yours. More

Positive Experience The work on my car was done as expected and within the time frame outlined. Employees were personable and efficient. All was quite effortless as well. The work on my car was done as expected and within the time frame outlined. Employees were personable and efficient. All was quite effortless as well. More

Straightforward purchase even if it took a long time Once I had decided to purchase a VW Alltrack, I called them and a number of other dealerships to get a quote on exactly what I wanted. Their process Once I had decided to purchase a VW Alltrack, I called them and a number of other dealerships to get a quote on exactly what I wanted. Their process was the most straightforward even though they gave me the most competitive quote. I then simply showed up, signed the paperwork, and took delivery of the vehicle. The salesman, Saul, was easy to work with and very helpful showing me the vehicle. The only bugaboo was that they have a new computer system and so I ended up waiting over an hour while they finished with the previous buyer and got to me. Having said that, they weren't pushy on selling me extras, and it all went pretty smoothly. More

Friendly service and great communication Tim was great setting expectations regarding the installation of my side steps for my atlas and I appreciated the friendly communication. I was called Tim was great setting expectations regarding the installation of my side steps for my atlas and I appreciated the friendly communication. I was called and texted when my car was ready. More

Easy, Informative, and Fun! My fiance and I went into the Dirito Brothers dealership just expecting to gather some info and see whats out there. Instead we went in, met Richard, My fiance and I went into the Dirito Brothers dealership just expecting to gather some info and see whats out there. Instead we went in, met Richard, were guiding to the perfect car, and left just a couple of hours later in a car that we are soooo happy with. Richard was kind and informative and we had a great experience with the whole Dirito Brothers team! More

Great customer service Everyone was great! They definitely made me feel at home. Thank you to Mr. Sterling for making my purchase happen. Also Thank You to Gus for an amazin Everyone was great! They definitely made me feel at home. Thank you to Mr. Sterling for making my purchase happen. Also Thank You to Gus for an amazing experience and wonderful customer service. More

1st Service on our new Atlas Danny in the service department was wonderful from the first contact on the phone. You could tell that customer service was extremely important to him Danny in the service department was wonderful from the first contact on the phone. You could tell that customer service was extremely important to him. He was able to make the appointment at a time the worked best for me. when I arrived at the dealership he was quick to help me and was able to get my car in and out quicker than the expected time. This dealership is absolutely wonderful and always has been. More