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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,122 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,123 reviews

November 23, 2019

Excellent customer service and expertise for my Tiguan I recently serviced my Volkswagen Tiguan with Dirito brothers at Walnut Creek. Prompt and excellent service was offered. In particular I really apprec More

by ravirajashree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback about your service visit Ravira!

November 23, 2019

Nanika is great! This is my second purchase from Nanika in the last 4 years and she’s just as great as I remember. Very informative. She had all the information on pri More

by VDEMARTINIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for coming back and trusting us with your business again, I know Nanika will appreciate your five star review!

November 22, 2019

Service Danny provided excellent service. I received an accurate and was quickly diagnosed, then they did a great job and I am happy to have my VW back More

by THOMASMORGANFRENZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lesley The shuttle driver. Great driver and conversation.., Danny Keen
Nov 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Thomas, I know Danny will appreciate the kind words!

November 22, 2019

Fantastic?Excellent Experience The staff, more specifically Nanika, Shannon and Danny were super super great. It is not surprising since Sterling is the Manager. His work ethics re More

by pfourniotis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Nov 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write this review about your experiences here with the Dirito Brothers Volkswagen team, we appreciate the feedback and recommendation!

November 21, 2019

Excellent Experience We were treated with outstanding customer service, very courteous and helpful. We will continue to go back and recommend them. Thank you The Diam More

by dnndiamond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Nov 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the wonderful review and recommendation Diamond Family! We appreciate your business!

November 21, 2019

My Review Staff was helpful and helped me with what I needed done very quickly. The service was quick and satisfactory. I would recommend getting service here i More

by John008003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Nov 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback and recommendation John!

November 21, 2019

Oil, Tire, and tecall Quick and easy work. They completed the work before the promised time. I had other appointments that day so it was really appreciated. My car runs a g More

by HPLPAUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear from a long-time customer that you have been consistently receiving high quality service over the years, thank you for continuing to trust us with your business!

November 21, 2019

Professional, quick service Whole experience was positive. Service rep Kevin is very personable and helpful. Lesley the shuttle driver was wonderful. Overall professional, court More

by VW Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lesley-shuttle driver
Nov 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you very much for the great review and recommendation!

November 21, 2019

Kevin Is awesome! Dropping off the car, reviewing what needs to done to the car is always easy and convenient. Kevin is attentive and helpful. I appreciate the shuttle More

by KATIEOFERRARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know Kevin consistently provides you with high quality service!

November 21, 2019

Good customer service Very friendly staff! Marina took care of everything for us, even driving our car herself to test the fast charger. And Walnut Creek is much closer tha More

by Silvana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for giving us a chance to earn your business!

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