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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,123 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,123 reviews

November 17, 2019

Great Sales & Service Dirito has been servicing my car for some time and I've always been pleased with their friendly customer service, and quality of work. I recently boug More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Soto
Nov 18, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear we have been consistently been providing you with good service, Fred, thank you so much!

November 16, 2019

2019 Jetta pruchase Great service. Fast and efficient. I have purchased four cars from this dealership thus far and will be back as a client in the near future. More

by ANTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel
Nov 18, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and for trusting us with your business over the years!

November 15, 2019

Marina - excellent customer service Marina was extremely helpful and beyond personable. Her kind demeanor and smiling face were so welcoming on a Weds morning. She was well informed on w More

by GIANNALUCHINI8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know Marina provided you with such excellent service!

November 14, 2019

Great service team Recently I had my 50000 mile have serviced at Dorito's Walnut Creek Volkswagen. Shannon Sousa was the service consultant I dealt with. She was quick, More

by vinogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you had such a positive experience, thank you!

November 14, 2019

Service and sales Staff are very friendly and accomodating in all areas and helpful also i can recommend it to my friends and did a good work on my car More

by ESCALONAARNEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Dryden
Nov 18, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you! I know the staff will appreciate recognition of their hard work!

November 14, 2019

Amazing service They were fast friendly and very helpful. Tim was an excellent service manager for me. I would highly recommend Volkswagen for any future customers th More

by jasoncrua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Nov 18, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Jason, we appreciate the review and recommendation!

November 14, 2019

great except for one small thing Marina was great in making and facilitating the appointment. The only thing was that the car was not charged as I had asked--It is never pleasant to More

by TFU250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina
Nov 18, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's good to know what we are doing right and where we can improve.

November 14, 2019

Easy and Professional Saul was excellent to work with, extremely knowledgable and professional and a breeze. We appreciated the whole process and we were very happy to hav More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Canela
Nov 18, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new VW and thank you for the five star review!

November 13, 2019

Exceptional service I always get great service at Diritos. I brought my 2017 VW Golf GTI in for its 30,000 mile service. Service was outstanding as always. More

by SHARLENE.ERWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Nov 18, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for being a loyal customer, we certainly appreciate your business!

November 13, 2019

Very friendly Each member of the staff was very friendly and accommodating. They diagnosed the problem with my car. Unfortunately, the necessary part is not current More

by AEHEANEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and I certainly hope you get this issue resolved as quickly as possible.

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