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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,139 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,139 reviews
November 24, 2019
great experience - good inventory - fair price i had a great experience all the way around with Gerard and John the only thing that would be better is for them to have prepped the paperwork before i had a great experience all the way around with Gerard and John the only thing that would be better is for them to have prepped the paperwork before I arrived. I asked, specifically, is there anything I can give you now that will make this go faster - they said no. I asked for the car to be detailed and gassed up. I waited probably an hour for the paperwork and gas when they could have compressed that time quite a bit. i would have been happy to give some information over the phone and get the credit process started. not a horrible situation by any means as we are very happy with the car and the sales and finance people were great to work with. More
by SEMANSKYM
Verified Customer
Helpful November 24, 2019
Excellent experience. Came on time with prior appointment. After checking in, Marina was very professional; shuttle ready. Car finished within the schedule, shuttle picked me up. Cost was reasonable, did not f After checking in, Marina was very professional; shuttle ready. Car finished within the schedule, shuttle picked me up. Cost was reasonable, did not feel taken or gorged. More
by ADRIANGO24
November 24, 2019
Amazing! Diego was fantastic. He was very knowledgeable of the Atlas product line and very patient with us as we compared and contrasted models. It was a ver Diego was fantastic. He was very knowledgeable of the Atlas product line and very patient with us as we compared and contrasted models. It was a very pleasant experience. More
by DAVID.KNAPP
Employees Worked With
Diego Soto
November 24, 2019
Excellent Service My recent experience at Dirito Bro’s VW was great would highly recommend if you need service on your VW or need to buy a new car My recent experience at Dirito Bro’s VW was great would highly recommend if you need service on your VW or need to buy a new car More
by elliott_hull
Employees Worked With
November 24, 2019
Positive experience. Really enjoyed working with Nanika Orgill. Very professional, responsive and knows her stuff. Would definitely recommend Nanika at Dirito Brothers VW, Really enjoyed working with Nanika Orgill. Very professional, responsive and knows her stuff. Would definitely recommend Nanika at Dirito Brothers VW, Walnut Creek to anyone. More
by PJDONN
Employees Worked With
November 24, 2019
Easy new car purchase Working with Gerard our salesman was wonderful. He was very helpful and patient about us making our decision without adding unneeded sales pressure. Working with Gerard our salesman was wonderful. He was very helpful and patient about us making our decision without adding unneeded sales pressure. Nice car buying experience. More
by CAROLYN.SAPUTO
November 23, 2019
Excellent customer service and expertise for my Tiguan I recently serviced my Volkswagen Tiguan with Dirito brothers at Walnut Creek. Prompt and excellent service was offered. In particular I really apprec I recently serviced my Volkswagen Tiguan with Dirito brothers at Walnut Creek. Prompt and excellent service was offered. In particular I really appreciate John and Kevin for all their timely help. More
by ravirajashree
Employees Worked With
November 23, 2019
Nanika is great! This is my second purchase from Nanika in the last 4 years and she’s just as great as I remember. Very informative. She had all the information on pri This is my second purchase from Nanika in the last 4 years and she’s just as great as I remember. Very informative. She had all the information on pricing for the cars I was interested in ready before I even came to the dealership. I would recommend her to anyone! More
by VDEMARTINIV
Employees Worked With
November 22, 2019
Service Danny provided excellent service. I received an accurate and was quickly diagnosed, then they did a great job and I am happy to have my VW back Danny provided excellent service. I received an accurate and was quickly diagnosed, then they did a great job and I am happy to have my VW back More
by THOMASMORGANFRENZA
Employees Worked With
Lesley The shuttle driver. Great driver and conversation.., Danny Keen
November 22, 2019
Fantastic?Excellent Experience The staff, more specifically Nanika, Shannon and Danny were super super great. It is not surprising since Sterling is the Manager. His work ethics re The staff, more specifically Nanika, Shannon and Danny were super super great. It is not surprising since Sterling is the Manager. His work ethics reflects strongly in the way this facility works and how customers are treated. Nanika is the best sales rep that we've had the pleasure to work with. This is our second experience with her. She is extremely knowledgeable and genuine. She is truthful in all aspects of sales which is extremely refreshing. Shannon displayed outstanding professionalism in customer service, she was quick and efficient. Danny was efficient and made me completely at easy to hand over my car to him. I would recommend this facility to everyone based solely on our experience with Nanika, Shannon and Danny!! More
by pfourniotis
