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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,204 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,204 reviews

December 05, 2019

Great customer service Like always a great experience. Outstanding customer service and friendly approach by all the staff The dealership is always impeccable and I love t More

by ottobeinpictures
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the review, we appreciate the feedback!

December 05, 2019

Amazing Customer Service Always smiling faces, helpful people and outstanding customer service at Dirito Brothers Walnut Creek Volkswagen. They are always there to help and ne More

by ESTARMOTORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, it's great to hear about your experiences here!

December 05, 2019

Overall good experience Saul was great. He explained all features of Volkswagen Atlas in detailed manner. Eddie also made financing process very smooth. Overall very very goo More

by MAHAJAN.M1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Canela
Dec 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback and recommendation!

December 05, 2019

50k Mile annual service Marina was terrific! She texted me updates throughout the day and kept me informed. I appreciate her great attention and service. Thank you Marina, More

by Joe Gallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review Joe!

December 05, 2019

The best experience & people - hands down I went to all the car dealerships in the area and each experience was awful until I went to VW Dirito Brothers. They were all very friendly & helpful, More

by cglasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your story and photo, and we really appreciate the recommendation!

December 04, 2019

Very pleased with the service. Diego was very helpful and great about keeping in contact and informing us of the progress with the car coming in. More

by felicia.radu
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Dec 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five star review Felicia!

December 03, 2019

Fast and easy Gerard was great Gerard was nice and very responsive. Answered all my questions and followed up after the sale to check if we are doing ok. Overall great experience More

by ORSIC.STEFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and for letting us know that Gerard provided you with top-notch service!

December 03, 2019

Efficient and pleasant From the time of making the appointment to finish it was a very efficient process. The wait for the service was less than anticipated. Waiting area i More

by DKINGPKING
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Dryden
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback about your experience here at Dirito Brothers Volkswagen!

December 02, 2019

Great Service ! Marina was very helpful and super nice! Service was completed quickly. There we some recall work needed to be done and she all the records for me. More

by SIMO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, I know Marina will really appreciate your kind review!

December 01, 2019

Great Service! Kevin Hubert is very professional, knowledgeable and always provides excellent service. The service keeps my 2004 Golf running - I would recommend Dir More

by meckart01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that Kevin has been taking such good care of your Golf over the years!

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