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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,180 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,180 reviews
November 09, 2019
Excellent service and friendly customer service. Excellent service and friendly and helpful customer service. However, I would appreciate not having to write out an review next time. Thank you Susa Excellent service and friendly and helpful customer service. However, I would appreciate not having to write out an review next time. Thank you Susan Cannatella More
by S_CANNATELLA
Verified CustomerEmployees Worked With
Helpful November 09, 2019
A+ for Dirito Brothers VW Service Always the best service and outcome when we bring our cars to Dirito Brothers VW. Ownership, management, service dept and staff all play a part in our Always the best service and outcome when we bring our cars to Dirito Brothers VW. Ownership, management, service dept and staff all play a part in our always incredible experience. More
by scotthillhomes
Employees Worked With
November 09, 2019
E Golf Jim cord made the process easy and valued our time and opinions and helped guide us to the car that best suited our needs for our lifestyle Jim cord made the process easy and valued our time and opinions and helped guide us to the car that best suited our needs for our lifestyle More
by LLOYD_JULIE
Employees Worked With
Jim Cord
November 09, 2019
Excellent customer service! We're repeat customers! They work with customers to get you the right car and are attuned and professional to our customer experience. We enjoyed working with them and will b They work with customers to get you the right car and are attuned and professional to our customer experience. We enjoyed working with them and will be back! More
by CHRANEY
November 08, 2019
Fair Enough I was treated fair by the Saab lady Shannon Sousa. She worked on my 2011 Saab 9-5 with a great patience and accuracy. Thank you Shannon! I was treated fair by the Saab lady Shannon Sousa. She worked on my 2011 Saab 9-5 with a great patience and accuracy. Thank you Shannon! More
by GK1688
November 08, 2019
Repair When I put the car in their service department for inspection and repairing, they actively contact me and tell me the relevant progress, efficient wo When I put the car in their service department for inspection and repairing, they actively contact me and tell me the relevant progress, efficient work. More
by Frank
Employees Worked With
November 07, 2019
Great Buying Experience Richard Maxwell greeted me at the door as I first walked into the showroom. He quickly understood what I was looking for and presented an array of op Richard Maxwell greeted me at the door as I first walked into the showroom. He quickly understood what I was looking for and presented an array of options. The buying process was seamless and within a very short time I was driving a new Tiguan. More
by bphibbard
Employees Worked With
RICHARD MAXWELL
November 06, 2019
Nice people, short wait, excellent service - but Used shuttle this time. Awesome driver, awesome service representative. Excellent experience. BUT = Dirito Bros. used to offer a simple wash and Used shuttle this time. Awesome driver, awesome service representative. Excellent experience. BUT = Dirito Bros. used to offer a simple wash and cleaning with service visit. I know the drought years caused the company to cease that activity, but I miss having a shinning new car look when I pick up my car. It would be nice to see that extra service revived as shiny new car looks are good like an advertisement for the VW cars. More
by mrigau
Employees Worked With
Shuttle Driver, name unknown., Tim Luong
November 06, 2019
Jetta 125,000 service Danny was a great service champion. He quickly found all the items I needed to check on my vehicle. Drop off was easy. Pick up was easy too. He even Danny was a great service champion. He quickly found all the items I needed to check on my vehicle. Drop off was easy. Pick up was easy too. He even worked with me on the final bill which was a hefty one. But I was expecting it since I purchased the vehicle from a private party a few months before. More
by ANGELOJVANDARAKIS
Employees Worked With
Danny Keen
November 05, 2019
Prompt service Danny was able to get me in first thing and had the car done in 4 hours. That and with great shuttle service this was a great experience. Danny was able to get me in first thing and had the car done in 4 hours. That and with great shuttle service this was a great experience. More
by RICH43
Employees Worked With
Danny Keen
