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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,940 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,940 reviews

June 04, 2020

Excellent Customer Experience! Clean, neat, organized, personable, knowledgeable, professional. I needed a battery at the worst possible time, (the night after protesting in the More

by clency
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
Jun 06, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear Marina took such good care of you when it was an emergency and we exceeded your expectations!

June 03, 2020

Service The entire experience was great. We were guided and informed of the pending protests that were happening in Walnut Creek and thankfully we listened t More

by KTHOREN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Jun 05, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to here you are safe and all went well. Thank you for your rating of us

June 02, 2020

Gus is the most considerate person and will take very good care with you. This was the best experience we have ever had buying a car. Thank you so much Gus, we will buy our next car from you! More

by valerie
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2020

I have purchased 3 cars from this dealership and all the time has been a very good experience I highly recommend this dealership for any one looking for a VW. More

by VSERRANO305
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2020

Top notch service in all areas! Service advisor was knowledgeable and highly professional and all commitments in terms of service and timing were met! Exceptional! More

by PCANALES
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

What a kind response, thank you so much for acknowledging Marina and her desire to give great customer service!

May 31, 2020

Gus Davila did a fantastic job helping me find a great car, for the second time! He is so nice and doesn’t push you to purchase. More

by sarahherzog11
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2020

Great customer service. I was dreading the process of buying a car but you guys made it so easy and great. Thank you Erin and Ed! More

by MERCYR79
Recommend Dealer
Yes
Employees Worked With
Erin in sales and Ed in finance
May 29, 2020

Always a pleasant experience with the staff at Dirito Brothers and the facility is immaculate which makes me feel like they care about me as a customer More

by JERRYP1969
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella
May 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for noticing that we do care about our customers. Best way to stay in business :-), thank you!

May 29, 2020

Great - easy Efficient way of checking in and out for car service under the Social Distancing rules. Explained service to be performed plus necessary work done i More

by SKAUSTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5 star rating. Yes, we are working every day on how to make it convenient while being safe for our customers during this crisis.

May 29, 2020

Excellent customer service!! Helpful, clear explanations. Competent and considerate. Wish it was less expensive but that’s not their fault. Will use again. Thank you. More

by Karen
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella
May 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for you kind words letting us know how well you were treated by Shannon

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