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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.8
5,178 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 5,178 reviews

December 29, 2025

Always a positive experience with their service department. Marina has been great to work with for our ID.4. More

by ssal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about our service department and Marina. It's good to know your experience with the ID.4 has been positive. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

December 28, 2025

I have always had a positive experience with the people in the service department and have no complaints. The ONLY negative thing I have to say is in regards to the woman who answers the phone and works t More

by ANNEODREYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us. We appreciate your positive comments about our Service Department and will review your feedback regarding the front desk to improve. Your input helps us at Dirito Brothers Walnut Creek Volkswagen provide better service.

December 28, 2025

This was the most fun and easy vehicle purchase and trade in I have ever experienced. Ana was the best to work with and everyone else was so polite and pleasant. And I love my car! More

by OLSON_SC
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana
Dec 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us at Dirito Brothers Walnut Creek Volkswagen. We're glad our team made your vehicle purchase and trade-in smooth. Enjoy your new car.

December 28, 2025

I had a great experience m. Everyone was very professional and polite. Super helpful and honest. More

by FARYA.ESMAILPOUR13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about our team's professionalism and honesty at Dirito Brothers Walnut Creek Volkswagen. Thank you for choosing us.

December 27, 2025

Great service and super friendly. They were super helpful and very quick with the service More

by Nick L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about our team's service at Dirito Brothers Walnut Creek Volkswagen. It's good to hear the service was quick and helpful. Thank you for sharing your experience.

December 27, 2025

Thank you! The service, sales and finance department worked seamlessly to create a great experience. More

by amy.elizabeth527
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your recognition of our team's effort at Dirito Brothers Walnut Creek Volkswagen. It means a lot to us. Thank you for choosing us.

December 26, 2025

Why did they charge my wife $50 to rotate tires when they had to remove tires anyways to inspect the brakes. Seems shady to charge for that when tires are removed for a pre-paid service. More

by kgrivich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We appreciate you sharing your feedback with us, and we would like to speak with you about the cost charged by our Service Team to rotate the tires on your wife's vehicle. At your earliest convenience, please give us a call so we may discuss this in greater detail. Thank you, Dirito Brothers Volkswagen 925-934-8224

December 24, 2025

Kevin was great as always. Why do I need 15 words minimum? Why? Why why? More

by michaelbdoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your continued trust in our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback about the review length requirement. Looking forward to assisting you again.

December 24, 2025

Dropped my car due to an emergency Prompt and courteous service. Thank you team. Much appreciated. More

by Fkhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're glad our team could assist you promptly during your emergency. We appreciate your trust in Dirito Brothers Walnut Creek Volkswagen.

December 24, 2025

Alberto was great with everything including on a issue that wan't caused by the service. Merry Xmas! More

by SBRENNAN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Dec 25, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your experience. Wishing you a happy holiday season.