Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
5,031 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,031 reviews
September 06, 2025
Very expensive routine maintenance and for the last two times I’ve taken my car for maintenance, after the first session my battery died, despite theoretically checking the battery. And then my suspension times I’ve taken my car for maintenance, after the first session my battery died, despite theoretically checking the battery. And then my suspension started making noises after the 50k mile check in. Staff is kind and polite. More
by CARLA.GABRIELA.CASTILLO
Verified CustomerEmployees Worked With
N/A
September 04, 2025
Great people real easy to make a deal nice dealership willing to work with you to get the car you want willing to work with you to get the car you want More
by JEFFROSIMPSON
September 04, 2025
Marina was awesome. Very knowledgeable about my car. She is the reason I’m there Very knowledgeable about my car. She is the reason I’m there More
by JOSIER70
Employees Worked With
September 03, 2025
Very friendly. We knew what we wanted so we called ahead he had the car ready for us to test drive. Easiest buying experience ever. We knew what we wanted so we called ahead he had the car ready for us to test drive. Easiest buying experience ever. More
by smmckinley
Employees Worked With
September 02, 2025
Suggested service provided as required. However, additional requested service not done. No price quote or update provided for these minor fixes. They simply missed the small details. I woul However, additional requested service not done. No price quote or update provided for these minor fixes. They simply missed the small details. I would’ve given 5 stars if my requests were completed More
by DE_LEON326
Employees Worked With
September 01, 2025
I scheduled a quick 2 yr service with only 13,000 miles. I had stated that I planned to wait for my vehicle. I was switched to an all day apt to cover recalls with NO loaner despite this being my work vehi I had stated that I planned to wait for my vehicle. I was switched to an all day apt to cover recalls with NO loaner despite this being my work vehicle. Despite no loaner and having my car ALL day due to recalls, they didn’t even bother to wash or charge my iD4. When picking up my vehicle, I had to ask what work was done. The service person didn’t really know and even suggested that this vehicle needed new brakes! I have had nothing but problems with VW. My previous “repair on 1 yr car” took 5 months which they then blamed on me!!! If you need to contact corporate you cannot. Even service department cannot contact corporate. Run from VW brand! More
by marielloyd1
September 01, 2025
Sean Thomas was exceptional in his customer service. I appreciated his patience in orienting me to the settings of our newly purchased ID.4 and helping me with setting up the User Profile and the My VW I appreciated his patience in orienting me to the settings of our newly purchased ID.4 and helping me with setting up the User Profile and the My VW app. He was very clear and encouraging to me as a new owner. More
by P.KIRCHER
Employees Worked With
August 31, 2025
We are very happy with our new ID4, Gus was extremely helpful and a pleasure to work with helpful and a pleasure to work with More
by bstsuma2
August 29, 2025
Let’s start with the phone call to dealership was told to come cause the code was important and if I have time to wait will help me with my car ! ASAP driving in was directed and greater wrote up my concerns come cause the code was important and if I have time to wait will help me with my car ! ASAP driving in was directed and greater wrote up my concerns regarding my vehicle being service Sean came over took charge asking if I had time to wait very politely waited for 30 Minutes to be delivered the car directly from Lucas Technician saying that code was only for the low grade fuel been using soo recommended that start using Middle Grade only that was all and Sean said there’s no charge also said they added fuel injectors cleaner for free too! Amazing customer service thank you too all service and sales managers very friendly customer support team also there’s wi-fi , Coffee ,tea ,ho chocolate,cold fresh water , cable tv couches soo comfortable and clean enough to eat without having too much trouble must come get you new car or service and parts department has everything in stock too! 5stars More
by Jetta Man
