Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.8
5,173 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 5,173 reviews

October 04, 2019

Vehicle Service My car was done before the time promised. The waiting area was clean and comfortable with coffee and treats. Marina helped me and was great! More

by HJSEBARBA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear you had such an efficient experience here, thank you!

October 04, 2019

Recommendation of Dirito Brothers VW I had an outstanding buying experience. The salesperson I worked with, Diego, is extremely knowledgable and professional, but not pushy. Dirito Brot More

by TOMSNOW24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Oct 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great review and recommendation!

October 03, 2019

Oil change service I’ve been to Danny 2 times now and Both experiences he has been extremely helpful. He even made sure my history of oil changes was correct. More

by jhwang516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for giving us a chance to earn your business and for the five star review!

October 03, 2019

Not sure I needed a service...what was really done? Not sure the egolf even needs a service. Seems pretty pointless - not even a tire rotation is involved??? Waste of time it seems. I didnt really feel More

by Sean P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback Sean, we will be sure to communicate the details better next time.

October 03, 2019

Service Pleasant and efficient services from Shannon and the cashier at check out. The shuttle arrived for my pick up shortly after the request was made.Leon, More

by msmosley143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon(shuttle service)
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the excellent review, I know Shannon will appreciate your kind words!

October 03, 2019

Great service and communication Tim did a great job communicating with me via text message! The work performed was done quickly and all issues were fixed in my car. I'm very pleased More

by JOSHUABOLLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

We work hard to keep our customers apprised of their vehicle's status, so it's great to hear that our customer appreciate the extra communication, thank you!

October 02, 2019

Leased a Tiguan I had a good experience leasing at Dirito bros. Jim was helpful and informative. I’m loving the car so far especially the sunroof and cool interior fe More

by ADRIENNE.RACHEL.MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your Tiguan, Adrienne, and thank you for the great review!

October 02, 2019

Amazing efficient professional kind Diroto’s they have created an amazing service and showroom and an outstanding staff thank you Shannon for always taking such great care of me More

by RANDGURVITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashiers very nice, Oscar Dryden
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the terrific review, we appreciate it!

October 02, 2019

Trusting your service team The Automotive industry has had a poor reputation over the years. Finding a place where I can send my daughter without worrying about being "ripped of More

by DORAN_FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

We work hard to maintain our stellar reputation and I'm glad it shows to our customers, thank you Doran Family!

October 02, 2019

Every time I go into the dealership I have a great experienc I've has a few problems and they have taking care of them every time without issue. I feel comfortable going in and always have a great experience More

by ALDO6161
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Dryden , RICHARD MAXWELL
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear your service visits here have been productive and pleasant, thank you!

...
377
...