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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,851 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,851 reviews

July 21, 2024

Very thorough and friendly service. Marina was a delight to work with and kept me informed throughout the process. More

by ericcitron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. Glad to hear our team provided thorough and friendly service at Dirito Brothers Walnut Creek Volkswagen.

July 20, 2024

John was excellent to work with. He addressed my concerns right away and really went the extra mile. I didn’t feel pressured, just supported in my decision making. Great guy. Would More

by JUJUBEANS55
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're pleased to hear our team provided such excellent service at Dirito Brothers Walnut Creek Volkswagen. Wishing you well!

July 19, 2024

I dealt with Sean Thomas from the service department. He was very friendly/polite and informative/knowledgeable pertaining questions I asked about a used VW I had recently purchased and brought in for se More

by IMAHVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review of Dirito Brothers Walnut Creek Volkswagen. It’s great to hear our team provided helpful service and answered all your questions. Enjoy your VW!

July 18, 2024

Everyone at the dealer ship was amazing and very helpful! This was my first time buying a car and I couldn’t have felt more comfortable with my purchase! Thank you so much Dirito Brothers! More

by chloe.armstead04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on your first car-buying experience with us at Dirito Brothers Walnut Creek Volkswagen. It’s great to know that our team made you feel comfortable throughout the process. We wish you many safe and enjoyable miles in your new vehicle.

July 17, 2024

They did a great job. Recommend the team here. They were helpful both on the phone and in person. More

by deisenberg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We appreciate your acknowledgment of the assistance from our team.

July 17, 2024

Kevin did a good job communicating the services provided, as well as optional work that was recommended but not required. The service was completed timely and the experience was pleasant. More

by paul.e.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience regarding our service at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that the communication and timing met your expectations. We appreciate your feedback and look forward to assisting you in the future.

July 17, 2024

The transaction was very quick and easy. Andres is very knowledgeable. As long as VW is reliable I will buy more of them in the future. This is my first VW so time will tell. More

by Joey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback on your recent transaction at Dirito Brothers Walnut Creek Volkswagen. It’s good to hear that our team provided knowledgeable service. We are glad you chose a VW and appreciate your confidence in its reliability.

July 17, 2024

Marina is fantastic. She communicates often, we never had to guess on the status of our car. We service our Vws at this dealership because of her. Rebecca More

by Rcollaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback on your experience at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that our team provides clear communication ensuring you are always taken care of for the service on your VWs. We appreciate your support!

July 17, 2024

Car shopping is not fun and more than expensive, dealing with car salesmen I can do without. More

by martinrodz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tziolis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is very important to us. I would like to speak with you about your recent experience when shopping for a new vehicle with our Sales Team. Please contact me so we may discuss this in greater detail. Sincerely, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

July 17, 2024

Great service! I'm a very satisfied customer. This is my third VW from this dealership! More

by ROBIN.TREASURE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate hearing about your continued satisfaction with our service and choosing Dirito Brothers Walnut Creek Volkswagen for all your VW needs. Thank you for being a valued customer.

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