Dirito Brothers Walnut Creek Volkswagen

When I met Gus, I immediately felt comfortable. Gus was very thorough when showing me all the options available within my budget and I never felt pressured. He was patient and such a pleasure to wo Gus was very thorough when showing me all the options available within my budget and I never felt pressured. He was patient and such a pleasure to work with and I got to drive away in the perfect car! More

It’s nice and professional. Maybe it’s just me but I find it to be expensive. Maybe it’s just me but I find it to be expensive. More

Alex was great to work with. He has a great sales style and made the car purchasing experience enjoyable He has a great sales style and made the car purchasing experience enjoyable More

Mike was great. I appreciate his eye for detail and helpfulness in getting me in a car that I love. I appreciate his time going over the car, along with all of the f I appreciate his eye for detail and helpfulness in getting me in a car that I love. I appreciate his time going over the car, along with all of the features, and differences in models. More

Gus is extremely responsive. He and everyone else at the dealership made the experience easy and seamless. He didn’t upsell, and I shopped the price he offered and no one beat He and everyone else at the dealership made the experience easy and seamless. He didn’t upsell, and I shopped the price he offered and no one beat it. Once we reached agreement on a price, everything moved efficiently. More

Super Happy! Mike was great and honest and so easy to work with. One of the easiest car buying experiences I have ever had. Would recommend this dealership to a Mike was great and honest and so easy to work with. One of the easiest car buying experiences I have ever had. Would recommend this dealership to anyone! More

This review is regarding the most recent recall for the door handles. Called the service department regarding the recall and talk to Sean who was able to get me an appointment on the date and time I wante door handles. Called the service department regarding the recall and talk to Sean who was able to get me an appointment on the date and time I wanted the following week. The day of the recall repairs, everything went efficiently and smoothly. Sean met me and explained the whole process involved and made sure I understood the process. Sean was extremely courteous and kind in making sure I was comfortable with the services involved. Also told Sean the trunk door was giving me trouble once awhile by refusing to close properly. Sean told me he would ask the repair professional to look into it and they took care of it. I was very impressed with the level of professionalism and excellent quality of services I had receive from both Sean and the service department. Was a long time Toyota owner before I purchased the ID 4 and happy to say I am now a loyal VW owner. Big thanks to Sean and the service department for their super customer services! More

Happy once again with the outcome. Great team! Heads up to Andres Garcia, always available and patient. Great job! Great team! Heads up to Andres Garcia, always available and patient. Great job! More

The Customer service here is 10 out of 10! Will come back for my service here! Will come back for my service here! More

I can’t say enough good things about my experience here. Absolutely easy sales process. Got the car I wanted quickly. As a woman I had some bad dealers as I was looking for a new vehicle and Dirito Brothers Absolutely easy sales process. Got the car I wanted quickly. As a woman I had some bad dealers as I was looking for a new vehicle and Dirito Brothers spoke to me like a human. The dealership is beautiful and easy to find. The staff was incredibly friendly. David my sales manager/ representative was fun to work with. I appreciate the time he spent going over the car and how smooth he made the entire process. I would rate higher than 5 stars if I could!! More