Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,139 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,139 reviews

May 18, 2023

Everything was great. The staff was super helpful and attentive. I definitely recommend this dealership. More

by 5.ROUZBEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello and thank you so much for sharing your positive review about our team at Dirito Brothers Walnut Creek Volkswagen. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

May 15, 2023

Sean was great to work with and provided good service. He communicated, early, accurately and often. Thank you. More

by toddcmercer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello and thank you for your highly-rated review. We strive to deliver a great experience to all of our valued customers, and we're happy to see that your visit here at Dirito Brothers Walnut Creek Volkswagen was excellent.

May 15, 2023

Everything was clear and straightforward. I appreciate the transportation options and the no hassle attitude. I will be back for the next service. More

by Pep vanH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are thrilled that our Service Team provided you with a clear and straightforward experience and that you appreciated our transportation, Pep! We appreciate you taking time out of your day to write this awesome review, and if you need anything else do not hesitate to contact us.

May 15, 2023

Some issues came up with my purchase (alternator failed almost immediately, and I ended up not getting my car for 2 weeks) but Kyle and Zack did their best to make this as good as it could be. More

by spmagargal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Tzolis
May 16, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, congratulations on taking home your new vehicle! We sincerely appreciate your 5-star review and your feedback. We are happy to learn that our Sales Team could work hard to leave you satisfied and provide you with a good experience. Thank you so much for choosing to visit us here at Dirito Brothers Walnut Creek Volkswagen and we hope to see you here again sometime.

May 14, 2023

Friendly, professional, and efficient all around great experience in every department sales, finance and parts More

by SNEEPROMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful for you taking the time to leave this five-star review. It brings us joy to learn that you are impressed with all of our departments at Dirito Brothers Walnut Creek Volkswagen. Should you need anything else, please reach out to our friendly team.

May 14, 2023

Great personalized service in a very friendly environment! Very happy with my new VW car! More

by fogartygirls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats on your new VW car! We are thrilled that our Sales Team provided you with a great personalized experience along with a friendly environment. We here at Dirito Brothers Walnut Creek Volkswagen appreciate your kind review and hope to see you again in the future.

May 14, 2023

Terrance was clear, concise and easy to work with. My 40k service was a painless experience. More

by travisbartosek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance
May 15, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we appreciate you taking the time to leave us a five-star review. It brings us joy to know that our Service Team provided you with a stress-free experience while completing your 40,000-mile service. You can always count on Dirito Brothers Walnut Creek Volkswagen for your automotive needs.

May 14, 2023

Fixed the problem in a day. Can't complain! Sean was great to work with. More

by AIMEEMARTEL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are honored that you left us a five-star review. It is satisfying to know that our Service Team was able to assist you with your vehicle in a timely manner and that you enjoyed your experience at Dirito Brothers Walnut Creek Volkswagen. You can always count on us for your automotive needs.

May 14, 2023

Everyone was so friendly and responsive - especially the service rep who did the paperwork and texted me throughout the day with updates. First class all the way. Other dealerships should take a page from y More

by MALIOTO44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. Your high rating and review are greatly appreciated. We are grateful for you leaving us a five-star review. We know the importance of having an excellent experience when servicing your vehicle, thanks for choosing Dirito Brothers Walnut Creek Volkswagen to help.

May 15, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

To deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our Service Team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Dirito Brothers Walnut Creek Volkswagen.

May 13, 2023

Excellent as usual. The mechanic found out my Tiguan had oil leak from the vacuum pump and replaced it with a brand new part. All was covered under the warranty as well! More

by GURKAN SUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five-star review, Gurkan. Were happy our Service Department was able to repair and replace your oil leak promptly. We hope you continue to choose Dirito Brothers Walnut Creek Volkswagen for all your automotive needs.

...
63
...