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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

May 13, 2024

I always receive first class service at Dirito Bros. The Staff is friendly and professional. More

by dmstewy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind reflections on our high-quality service and friendly professionalism at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing, we value you as a customer.

May 12, 2024

Alex was amazing, and made this process so simple and easy! I was not expecting to drive out with a new car, but he found the perfect fit for me and my needs. Thank you Dirito Brothers! More

by SCHULHAUSERC
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on how our team simplified your car buying process at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that you found the perfect vehicle for your needs. Thank you for choosing us!

May 12, 2024

I appreciate that i was able to get a prompt appointment at dirito bros. Marina, the service rep, was excellent at communicating, and very knowledgeable about Volkswagens. i will definitely be returning to More

by AFCROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear about your recent visit at Dirito Brothers Walnut Creek Volkswagen. We strive for efficient appointments and it's great that our team met your expectations. Looking forward to servicing your car in the future!

May 12, 2024

Everything went very smoothly and professionally. Appreciated the professionalism that everyone there exudes. Thanks again. More

by LMOORECAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear about your positive experience at Dirito Brothers Walnut Creek Volkswagen. Your appreciation for our team's professionalism won't be forgotten. Thank you again for your support.

May 12, 2024

Wonderful experience, thanks to Ron Simi in sales: He's smart, quick, courteous, and definitely understands the meaning of "customer advocate." More

by exilio
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate hearing about your positive encounter with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your business and we look forward to serving you again.

May 12, 2024

Great, speedy service! No charge for a faulty seat belt! They were amazing! Really appreciate how communicative they were and the ease with which I was able to receive a ri More

by GLEN.TAYLORIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about Dirito Brothers Walnut Creek Volkswagen. It's good to hear you found our service fast and communicative, especially concerning the seat belt issue. Thanks for sharing!

May 12, 2024

Kevin was courteous and thorough as I have come to expect. I absolutely LOVE the full video capture of the under carriage inspection that provides a visual overview of the vehicle condition. More

by MOBILEGMCQ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We at Dirito Brothers Walnut Creek Volkswagen are pleased to know you appreciate our video capture feature and the service Kevin provided. We value your feedback greatly.

May 11, 2024

Always responsive and gets me an appointment with service on a timely manner. I’ve had great experiences both with the sales department and ongoing service needs. More

by KTWILLS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for acknowledging our prompt service and supportive sales department at Dirito Brothers Walnut Creek Volkswagen. We appreciate your support and positive review.

May 10, 2024

Good communication Excellent customer service Professional staff Clean waiting area Prompt scheduling Good coffee provided More

by EVELYN.ISIDRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear about your experiences with our communication, customer service, staff professionalism, prompt scheduling, and waiting area amenities at Dirito Brothers Walnut Creek Volkswagen. We appreciate the feedback about our coffee offering as well. Thank you for choosing us.

May 10, 2024

Great service! I appreciated Sean talking through what they were going to service prior to the appointment, and taking the time to summarize the condition of our ca More

by MOLINABILITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate hearing about your experience at Dirito Brothers Walnut Creek Volkswagen. Our team's dedication to clear communication is essential in our customer service, and we're glad this was useful during your car servicing.

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