Don Ayres Honda

We love the service dept. at Don Ayres! They are honest- not just looking for things to charge you to fix when you go in. However, we were completely disappointed with the sales end. We recently got a g not just looking for things to charge you to fix when you go in. However, we were completely disappointed with the sales end. We recently got a great deal on our new car, but were offered an offensively low price for our trade-in. We had done a great deal of research on how much the car was worth (trade in value) and how much it was selling for at area dealerships so we had a very reasonable range in mind. They offered us thousandS below trade in value and were not honest about a variety of things in the process. The issues were resolved finally, but we left feeling like it was an unpleasant experience. I was completely disappointed since our last purchase at Don Ayres 7 years ago was great! Since our purchase 2 weeks ago, I have run into two other friends who have recently had the same issue there. If you are planning on trading a car, do your research about the car's value and be prepared to be firm. Also, don't be caught off guard with an offensively low offer on a trade in. * The "OK" rating for price was given because of the price value on the trade-in. The purchase price on our new vehicle was "great" More

We were purchasing a Honda cr v and when we were ready to do the paper work, things came to a halt and it took over an hour to complete. I'am sure it was not for a credit check or any thing like that. It app do the paper work, things came to a halt and it took over an hour to complete. I'am sure it was not for a credit check or any thing like that. It appeared there was not anyone to do it. More

Best place to buy a car: new or used. I've been buying cars there for the past 11 years and I would not go anywhere else. Honest, nice and friendly, like family! Also, they have great service depar buying cars there for the past 11 years and I would not go anywhere else. Honest, nice and friendly, like family! Also, they have great service department. More

Honest cost effective service. Highly recommended. This dealership has integrity. I am thinking about having even my non-Honda vehicles serviced here. The work is done as promised without any redundancy. dealership has integrity. I am thinking about having even my non-Honda vehicles serviced here. The work is done as promised without any redundancy. More

I had a great experience. The work was done correctly and efficiently. I was treated with respect. A problem arose but was treated very effectively and professionally. and efficiently. I was treated with respect. A problem arose but was treated very effectively and professionally. More

I went in so that they could perform the service required at 10,000 miles The entire process was flawless from the time I made the appointment to the time I drove out of the dealership. The staff, especially at 10,000 miles The entire process was flawless from the time I made the appointment to the time I drove out of the dealership. The staff, especially Matt Connett was very attentive and frequently visited the waiting area to give me updates on the progress of the work. The waiting area is pleasant. I particularly like the fact that it has tables and chairs on which one can set a laptap or other electronic device. I also liked the fact that the dealership washed my car as part of its service. I also liked the fact that the TV was not too loud so one could read or listen to other sources of information via headphones. Muted with captions would be even better. The coffee bar was also welcome. More

The Service team worked very hard to get my vehicle in on a busy Saturday.They were very friendly and kept me updated on the problem with my vehicle.They were able to finish the work that same day and did on a busy Saturday.They were very friendly and kept me updated on the problem with my vehicle.They were able to finish the work that same day and did only the work needed. More

The service experience was good. It seems like it takes so long to set up an appointment. The earliest that I could get in when I called was one week. The time before was 3 days. Even though it was warrant so long to set up an appointment. The earliest that I could get in when I called was one week. The time before was 3 days. Even though it was warranty work they didn't offer and I forgot to ask for a receipt for service performed. I called Friday and left a message for them to mail me one, but I haven't hear back yet. They normally wash the vechile, but it wasn't done when I picked up the vechile this time. I didn't ask for it to be washed, since I was in a hurry to leave when I returned. I had to ask one other time for it to be washed, which they did. More

Troy had informed me that my timing belt was due on this visit. Also, he called to reschedule my appointment due to work load. I was not expecting a $1300.00 bill. It was all explained to me. visit. Also, he called to reschedule my appointment due to work load. I was not expecting a $1300.00 bill. It was all explained to me. More

After deciding it was time to move on from the vehicles that had been good to us for several years, we looked at both Sedans and small SUV's while trying to find to find one to meet both financial sense as that had been good to us for several years, we looked at both Sedans and small SUV's while trying to find to find one to meet both financial sense as well as personal satisfaction. Basically we looked at GM - Ford - Toyota - Honda while covering the primary models that fell into our search pattern. In the end, the new Honda CR-V won out as the vehicle of choice for my wife to drive. Working with Don Ayers dealership made the purchase process go seamless while helping us get the deal done to meet our budget. Having had the service done there regular, the work is done as expected and at the best cost in town - $ 12.95 oil change ( for vehicles purchased there ). I will continue to promote them and followed my own advice while getting a 2nd CR-V last fall for my daughter. Absolutely a great vehicle and a great dealership to work with. If you're needing a salesman, ask for Bill Fenoglio who will do you right during the process. ** the only problem I have had is that I don't get to drive either of them ! More