
Don Ayres Honda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,983 reviews
Always enjoy working with Jeremy. Very friendly and conscientious. Glad to get recall taken care of. He always makes it a positive experience. Very friendly and conscientious. Glad to get recall taken care of. He always makes it a positive experience. More
Very open and comfortable place to stay while car is being serviced. Very clean too! being serviced. Very clean too! More
They got me in really quick and out really fast when no one would even look at my car one would even look at my car More
I was very happy with my experience. Courtney was SO friendly, informative, and helpful. My wait was pleasant enough, but I was disappointed that the shuttle never came, I could have don Courtney was SO friendly, informative, and helpful. My wait was pleasant enough, but I was disappointed that the shuttle never came, I could have done things in the two hour wait. A big disappointment was later at home when we found a large handful of mouse-nest materials where the engine filter had been supposedly checked. Why was it not removed??? More
Appreciated the no pressure sales approach and the explanation of the car's accessories, however, I am disappointed that this model did not have a radio that was satellite ready so I could use Sirius explanation of the car's accessories, however, I am disappointed that this model did not have a radio that was satellite ready so I could use Sirius XM. I've had to use my IPhone to activate the stations I have listened to in the past. I also miss the power seat that I had on my 2013 Chevy Equinox. Like the solidarity of the vehicle and comfortable bucket seat on the driver's side. Appreciate the space at the back of the luggage area for now I can place my golf clubs in the trunk horizontally and won't need to lay the narrower back seat section down to place my clubs vertically. Time will tell on my total acceptance of the first Honda I ever purchased. More
Dillon was great and very helpful. It did take quite a while for an oil change though. It did take quite a while for an oil change though. More
Pleased with the car and the salesman… I did get lied to about the finance… was suppose to be through Honda at a special APR then when get to the dealership the next day was financed through a credit union about the finance… was suppose to be through Honda at a special APR then when get to the dealership the next day was financed through a credit union and the APR was higher… then got guilted into buying some program that I was told Sarah Ayers herself created with Honda,turns out it the same EG Assurance that every car lot talks you into. Emailed and asked how my financing was not through Honda either no answer! Tried to cancel the EG assurance program and was able to only cancel 2 of them because the other 2 were the “free” ceramic coating that Don Ayres puts on for you but yet I’m unable to cancel those…. Talked to the bank where financed and was told I would still have to pay the higher payments because they included this stuff in my loan and even when the EG Assurance sends them a check it will only come off the principle… so be ware when you get into that Finance managers room they will look at you like your stupid if you don’t add this program that “Sarah Ayres” created…. More
I'm always pleased with the service advisors at Don Ayres, but I was particularly impressed with my most recent advisor, Zoe Landmeier. I was grumbling that I could never tell from the website what ser Ayres, but I was particularly impressed with my most recent advisor, Zoe Landmeier. I was grumbling that I could never tell from the website what services my car needed nor how much it would cost (as I recall, that used to be listed for each 5,000, 15,000, and 30,000 miles). While I was waiting for my car, she came to the waiting room to give me a list she'd made herself of the maintenance items, at what mileages they were recommended, and what each service cost, highlighting the ones that were needed for my next appointment. I consider that service well above and beyond expectations! Kudos to Zoe! Five stars!!! More
Every staff member was knowledgeable and helpful without being pushy. They left no questions unanswered being pushy. They left no questions unanswered More
I brought my crv in for an oil change. Everything went fine and Connor was very helpful. Everything went fine and Connor was very helpful. More