Nikki was our sales rep and thankfully so. I am a very hard to please person but she new her stuff as well as everyone there from the service manager Jean, the dealership manager Edwin, and Jon our finance manager. I felt truly appreciated as a customer. They introduced us to everyone and made us feel like the VIPs. We did not even haggle for a better price simply because the price was already well below everyone else’s. We went to City Kia first and they did not even want to honor the MSRP simply because demand is so high. Sport Mitsubishi Subaru not only honored their price but was much lower than the MSRP. No dealer fees or hidden charges either. Clean cut easy to read paperwork. As a matter of fact we like their team so much, we are planning on bringing Phoenix (new Ascent) back for all of her visits even though there are probably 10 closer Subaru dealerships closer.